Team leadership• Work with people: negotiate, inspire, convince, and support• Help everyone stay on time• Encourage cooperation• Solicit, provide and share feedback• Facilitate decisions Project Management• Prepare quotes, briefs, estimates, proposals, schedules and invoices• Plan projects from A to Z; coordinate project phases and tasks• Maintain dockets and file organization• Assign tasks and coordinate hours• Participate in client and internal meetings, presentations• Seek and obtain approvals and sign-offs• Adjust project plans as required

Client Facing• Meeting with clients to learn about their business & recommend services that they would benefit from.• Prepare quotes, & guide clients through the process as their project moves through BA. Often sharing mood boards, web mock-ups, pitches and approvals.• Educating clients, collecting feedback, and representing the brand in all interactions. • Resolution of client inquiries or complaintsManagement Duties• Participate in management accountability circle. Work together to set goals, support each other, and keep each other accountable.• Authorized and responsible to oversee the team, helping them with any challenges with resources, workflow, motivation or creative solutions. Advocate for the team.• Identifying where improvements can be made, discussing them together and making changes where appropriate.Business Strategy• Develop the strategy department and create packages related to marketing plans, Facebook ads, or business coaching.• Advising clients of their options in marketing or advancing their business goals• Light copy-writing.• Preparation of pitch decks.

• Set up and take down for leagues• League director duties, including handing out schedules and scoreboards, recording results, playoff meetings and medal/prizes presentations• Ensuring the safety of members• Venue & shed maintenance• Beach clean-up• Customer Service: For participants and partners, answering questions, resolving conflicts as they occur

• Lead in the organization and delivery of volleyball league nights.• Recorded and inputted results from league nights.• Dealt with conflicts that arose on site in a calm and professional manner.

In concert with company founders, I helped develop a digital marketing strategy that would raise ShiftLink’s overall brand recognition and recall amongst our target audience while highlighting our core value proposition.• Managed and executed SEO and SEM strategy.• Developed an original content strategy aligned with key messages that could be deployed through paid media, social channels, website and CRM platforms.• Created original content that supported the above goal.• Managed all social media channels, paid media campaigns, SEO, SEM and CRM.• Ensured ShiftLink's CRM was being leveraged to its maximum potential to engage with potential new leads and clients.• Developed, analyzed and reported key metrics that drove return on investment for all of the above objectives.

• Created a positive and non-judgmental environment where I can motivate and inspire every member to meet their fitness goals• Met the member's needs when they arrive, while they work out and when they leave• Shared my passion and positive attitude to make GoodLife member's day• Took part in the commitment to create a clean and member-focused club environment• Handled member questions and concerns with respect and professionalism• Shared my knowledge of GoodLife classes and services and booked appointments to accommodate member’s needs

Consultations & Sales• Observed Brand Ambitions calendar’s to ensure my availability for consultations as they would come in.• Met with new clients, learning about their business & representing Brand Ambition’sservices.• Advised and directed clients - identified their needs, their business viability andbudgets as well as suggested ad campaigns or marketing initiatives.• Helped to identify the key business that Brand Ambition should be working with, andprovided initial outreach or engagement with them.Quoting• Used 17Hats software, to create and send quotes to clients in a timely manner.Client Management• Was responsible for escorting the client through their services. And responded to questions in a timely manner.• Advised staff in design, web and photography departments of the client’s needsand style requirements.• Created and directed social media and marketing campaigns to help achieve clientsgoals.• Walked clients through brand & web reveals - showcasing Brand Ambition’s work,and providing a rationale for design choices.• Collected client feedback and revisions and advised the team on changes.Team Management• Collaborated with the team. Understood their strengths and weaknesses andworked with people in a way that promoted their strengths and minimized their weaknesses.• Provided organizational and timeline support to team members that required help.• Learned from the team where friction points arose and amended processes andprocedures to optimize the client and staff experience over time.• Advised and consulted with ownership and the executive on improvements for the business as a whole.

• Developed multi-platform digital media strategies to address UxCycle's 2018 objectives.• Worked with the UxCycle board members to develop data-driven marketing and creative strategies that drove up engagement and conversion objectives.• Contributed to real-time and milestone reporting for campaigns using data and insights.• Would stay up to date with changes in mobile distribution and new platforms, sharing best practices along the way internally and externally.• Designed several pieces of creative for Facebook and Instagram.• Created monthly analytic reports to be presented to the UxCycle board members as well as our sponsors.

• Provided support for ongoing social media campaigns• Organized and assisted with creating content calendars• Wrote and edited content for students, employees and the general public• Contributed ideas to digital marketing and social media campaigns/strategies• Attended college events to photograph for social media• Assisted with communications and marketing initiatives

* Activated sponsored elements in-game, virally and in the community* Audited signage in the arena and updated as necessary* Assisted clients with set-up and execution of events* Audited and managed all game-day activities to ensure the corporate partner elements were executed* Collaborated with multiple departments in the organization

• Represented GoodLife, and promoted the brand.• Liaised with and supported club initiatives.• Delivered measurable returns on the business to clubs in every event and sponsorship execution.

Lead in the organization, management and delivery of Beach Tour Competitions.• Ensured permits/locations of host beach were secured• Developed schedules and team seedings• Created tournament scoresheets• Verified, recorded and posted results online• Ensured setup of events onsite that involved physical labour• Managed social media onsite at events• Booked medical staff/athletic therapists • Liaised with officials assignor to book officials• Scheduled security and reviewed all equipment on site• Arranged prizing through sponsorship's, donations, purchases, etc. • Managed OVA Beach Crew at all tour stops• Ensured bidding and satellite tournament information was available through website• Communicated and worked with Satellite Event promoters

• Enforce conduct of players on the volleyball court and on the sidelines• Deal with situations on the court in a unbiased and professional manner• Review score sheets and make sure they are filled out correctly