Tayler Wright Email & Phone Number

Brandywine, Md, Us

Santa Monica, Ca, Us

- Demonstrated proficiency in conducting comprehensive market research within the gaming industry and exploring diverse genres.- Leveraged immersive gameplay experiences to gain profound insights into player psychology.- Provided actionable insights to the Mobalytics team for decision-making on player engagement initiatives and overall business strategy.

Austin, Texas, Us

Participated in client meetings and provided insights on product features and pricingstrategies, resulting in a customer satisfaction rate.Provided valuable supported to the customer success team by creating and maintainingclients’ profiles, as well as tracking their interactions through visually engagingdashboards powered by salesforce, demonstrating the data in action.Customized sales presentations and ran reports on clients to recommends to maximizingthe serives provided by Indeed.Demonstrated strong communication skills by presenting sales data and strategyrecommendations to senior leadership, resulted in the adoption of new pricing andpromotional initiatives.

Baltimore, Md, Us

Maintained accurate and up-to-date records for the housing department utilizing Microsoft, Excel and Google sheets, documents provided up-to date information on student housing. This format had a 25% accuracy rate over the previous system that was utilized by the housing department. Responded to customer inquiries and resolved issues promptly and courteously, ensuring a high level of satisfaction.Demonstrate proficiency in office equipment operation, including printers, copiers, and fax machines, troubleshooting minor issues as needed.Utilize multi-line phone system to handle a high volume of incoming calls efficiently and professionally.Managed the reception area, greeted, and directed an average of 50 visitors per day, ensured a positive first impression of the housing department was provided all times.

Partook on a team that created and launched the Keep Clean App, this app was designedto identifies trash bins overflowing with waste throughout Baltimore City. Once the areawas reported, The Sewage Onsite Support Cleanup Program was notified to pick up theDeveloped and maintained app analytics; provided insight on user’s behavior; and theapp performance, which resulted in data-driven decision-making and continuousimprovement of the app.Developed and maintained the tracking system that, ensured team members were able tobe stay informed and up to date on the progress of Keep Clean.Within the designated deadline, the Keep Clean App was released utilizing Swift andJava, programming languages. A mobile app was created to take pictures of the overruntrash bins and locations were forward wasted to the Sewage Onsite Support Clean UpProgram for trash pickup.Utilize Java, to identify critical issues such as browser compatibility, crashes, and freezeswere debugged in the Keep Clean App, resulting in a 50% reduction in program errorswhich improved user experience.

Bachelor'S Degree, Computer Science

Master Of Business, Information Technology