- Manage all quality processes relative to LLP supply chain operations on behalf of the BASF global premier account. - Act as lead internal process auditor, performance analyst, and governance manager; ensuring account operations remain compliant with PSA BDP’s QMS and the ISO 9001:2015 Standard. - Direct a team of quality analysts whose responsibilities focus on the creation, investigation, and documentation (within native systems and BASF’s SAP) of quality non-conformance incidents relating to any drayage/air/ocean carrier and LLP service functions that could result in a claim against any of the involved parties. - Create quality management and LLP operations documents that apply to all accounts in PSA BDP’s U.S. northeast region. (Subject to external audit as part of ISO re-certification.) - Serve as a lead representative of PSA BDP as the auditee during the 2024 external ISO 9001 re-certification and scope expansion audit. - Communicate requirements for operational/analytics dashboards and SQL servers to IT developers and steward projects to completion.

• Work on-site at client’s global headquarters (Lyondell-Basell) to facilitate communication in service of supply chain excellence and process integration. • Manage ongoing process improvement projects, most notably regarding data management/mining, instructions on shipment processing, EDI integration, and SAP systems capabilities. • Collect, analyze, and interpret relevant supply chain data to client’s business leaders to identifybreakdowns in process and consult on available corrective actions. • Act as a primary presenter in quarterly performance reviews between the client and their outsideWarehousing and Ocean Transport vendors, supplying data-driven performance scores acrossseveral metrics, as well as participating in KPI reviews for services provided by PSA BDP. • Coordinate with multiple U.S.-based and international teams to implement standard operatingprocedures based on client’s needs and the ever-fluid global supply-chain environment.

• Collaborate between client (Lyondell-Basell), their warehouse and drayage providers, and steamship lines to facilitate the transportation of goods from origin to destination. • Create necessary transportation documents for export and customs clearance purposes forclient’s direct customers as well as their international stock transfer orders. • Organize regular customer billing reports and assist with SOA maintenance for servicesprovided both by client’s transport vendors and PSA BDP. • Secure, price, and distribute competitive ocean transport rate quotes to book against PSA BDP’sNVOCC contracts. • Instruct numerous new-hire staff on core position responsibilities and standard operatingprocedures. Give regular progress reports on employee development to account management.•

- Pandemic-Related Layoff - Responsible for all day-to-day operations, and buyer for all product- Increased Overall Sales by 25% within two months- Established standards and created/managed the internal documentation for inventory levels,total program cost, operating procedures, company policy, and employee conduct.- Managed a team of 7 direct reports alongside daily customer interfacing.- Promoted business through designing and creating customer-facing materials (menu, etc.) and through management of multiple social media accounts

- Developed an innovative premium beverage program, incorporating original craft and select classiccocktails, as well as thoughtfully curated beer and wine offerings. - Recognized in local Houston publications for being at the forefront of current market trends.- Interfaced with customers while selling and fulfilling a high volume of food and beverage orders.- Designated Trainer for all new hire bartenders- Created numerous documents regarding procedure and policy- Participated in numerous workshops/tastings on Agave Spirits

- Craft Beer/Wine/Cocktail/Coffee Service - Created Craft Cocktails for Menu- Selected, Purchased, Ordered, Priced, and Kept Inventory of all beer- Assisted in programing new Point-of-Sale software- Performed basic draft-system maintenance and coordinated with wholesalers on routine cleaning and more extensive maintenance issues

Professional resume credits include work (Houston Area) for Stages Repertory Theatre, Unity Theatre, Mainstreet Theater, and The Houston Grand Opera. Also worked on a number of Independent films, and performed in the NYC Fringe Festival in 2016.

Carpentry, Set Dressing, Electrics, Run-Crew, and Load-in work done for Stages Repertory Theatre, The Catastrophic Theatre, and The University of Saint Thomas, Classical Theatre Company Houston, and Go Productions NYC

Event Staff for any and all contracted work; including weddings, liquor promos, private parties, and large benefit parties (such as the MET gala). Specializing in bartending, I also functioned as a floor manager (captain), waiter, coat check assistant, and any other general event staff.

Operate Box Office Software. Ticket Sales to all University Arts events. Responsible for proper cash drawer accountability, and making safe drops. Other Administrative Assistance.

- Responsible for managing event rentals of two performance spaces and an art gallery, ensuringthe maintenance of venues to the standards of facilities and upper management.- Supervised a rotating team of technical and front-of-house staff in their client interactions.- Served as liaison between clients, technical staff, and upper management.- Ensured smooth execution of technical operations and client satisfaction with event outcome.- Provided detailed reports upon completion of events

Theatre related Electrician's work. Hanging and focusing of lights, circuiting, troubleshooting. Lightboard programming. Other responsibilities as determined by the Technical Director.

Full-time paid internship. Functioned as Light/Sound Board Operator, Run-Crew, Carpenter, Electrician, Scenic Artistry, Administrative Assistance, Professional Acting Debut, House Manager, Assistant Stage Manager.

Supervise smooth operation of other hosts in reference to seating order and expedient table bussing.