Taylor Garceau Email & Phone Number

Jacksonville, Fl, Us

Boston, Massachusetts, United States

Boston, Massachusetts, United States

Jacksonville, Florida

Forcura is a leading technology company based in Jacksonville, Florida that helps healthcare organizations with their back-office operations and communications. Forcura’s intuitive tools provide paperless document workflow and secure communication so providers can focus on patient care. The Implementation, Client Coordinator role entails:•Expertly operate our proprietary web-based and mobile applications•Consult with new clients to understand their unique business needs in order to effectively configure the Forcura platform•Create and implement project plans that keep the client informed and on track throughout the onboarding process•Efficiently manage the implementation of multiple clients simultaneously from initial introduction through Go-Live•Continuously train and educate clients on the Forcura product offering and platform functionality•Maintain detailed knowledge base articles for client and internal use

Jacksonville Beach, Florida

•Monitor 50+ client schedules to ensure proper coverage with Registered Nurses, Licensed Practical Nurses, Certified Nursing Assistant and Homemakers/Companions as requested.•Works alongside the Director of Nursing, Assistant Administrator and Human Resources Coordinator during the scheduling processes•Assist with calls from caregivers, clients, and prospective clients in a timely manner•Maintain a positive relationship with facilities, caregivers and families in regards to meeting their staffing needs and providing quality care•Verify caregiver compliance with time reporting systems/processes for accurate billing and payroll

Boston, Ma

•Front line communicator between travelers and Grand Circle Corporation as an associate in customer service and sales.•Proficient in managing inbound calls, emails, and online office systems.

•Accountable for approximately 300 ESRD and CKD patients treating at 6 of ARA's Dialysis facilities throughout Colorado and Texas•Responsible for obtaining healthcare coverage through both public and private entities and ensuring patients were aware of their current benefits•Maintained HIPAA compliance and strict patient confidentiality•Entered, verified and updated patient demographic and insurance information into systems for use by applicable personnel•Ran patient/clinic related reports

North Andover, Massachusetts

Intern during summer and winter months while home between semesters of college.•Handled marketing and social media (Facebook, Twitter and Instagram).•Coordinate and develop multiple fundraising events.•Assisted in grant writing, grant research and letters of intent.•Created spreadsheets for inventory, fundraiser tracking, sales data, contacts and deadlines.•Experienced direct communication with sponsors and patients through phone and email.•Solicited local businesses for co-fundraising events.

Wakefield, Massachusetts

•Worked with Microsoft Word, PowerPoint, Excel Spreadsheets•Recorded and copied data involving 401K

Public Health

Activities and Societies: Spinning Instructor at UMass Recreation Center

Public Health, Public Health

Activities and Societies: Intramural VolleyballLived in Gold Coast, Australia for five months. Enrolled in Public Health and Nutrition.

High School

Activities and Societies: National Honors Society, Best Buddies, Helping Hands, Soccer, Lacrosse, Indoor Track, Cross Country.During High.