Taylor Garceau Email & Phone Number

Jacksonville, FL, US

Boston, Massachusetts, United States

Boston, Massachusetts, United States

Jacksonville, Florida

• Forcura is a leading technology company based in Jacksonville, Florida that helps healthcare organizations with their back-office operations and communications. Forcura’s intuitive tools provide paperless document.
• Expertly operate our proprietary web-based and mobile applications
• Consult with new clients to understand their unique business needs in order to effectively configure the Forcura platform
• Create and implement project plans that keep the client informed and on track throughout the onboarding process
• Efficiently manage the implementation of multiple clients simultaneously from initial introduction through Go-Live
• Continuously train and educate clients on the Forcura product offering and platform functionality

Jacksonville Beach, Florida

• Monitor 50+ client schedules to ensure proper coverage with Registered Nurses, Licensed Practical Nurses, Certified Nursing Assistant and Homemakers/Companions as requested.
• Works alongside the Director of Nursing, Assistant Administrator and Human Resources Coordinator during the scheduling processes
• Assist with calls from caregivers, clients, and prospective clients in a timely manner
• Maintain a positive relationship with facilities, caregivers and families in regards to meeting their staffing needs and providing quality care
• Verify caregiver compliance with time reporting systems/processes for accurate billing and payroll

Boston, MA

• Front line communicator between travelers and Grand Circle Corporation as an associate in customer service and sales.
• Proficient in managing inbound calls, emails, and online office systems.

• Accountable for approximately 300 ESRD and CKD patients treating at 6 of ARA's Dialysis facilities throughout Colorado and Texas
• Responsible for obtaining healthcare coverage through both public and private entities and ensuring patients were aware of their current benefits
• Maintained HIPAA compliance and strict patient confidentiality
• Entered, verified and updated patient demographic and insurance information into systems for use by applicable personnel
• Ran patient/clinic related reports

North Andover, Massachusetts

• Intern during summer and winter months while home between semesters of college.
• Handled marketing and social media (Facebook, Twitter and Instagram).
• Coordinate and develop multiple fundraising events.
• Assisted in grant writing, grant research and letters of intent.
• Created spreadsheets for inventory, fundraiser tracking, sales data, contacts and deadlines.
• Experienced direct communication with sponsors and patients through phone and email.

Wakefield, Massachusetts

• Worked with Microsoft Word, PowerPoint, Excel Spreadsheets
• Recorded and copied data involving 401K

Public Health

Activities and Societies: Spinning Instructor at UMass Recreation Center

Public Health, Public Health

Activities and Societies: Intramural VolleyballLived in Gold Coast, Australia for five months. Enrolled in Public Health and Nutrition.

High School

Activities and Societies: National Honors Society, Best Buddies, Helping Hands, Soccer, Lacrosse, Indoor Track, Cross Country.During High.