Taylor Boland, Mba Email & Phone Number

Austin, Texas, United States

Des Moines, Iowa, United States

-Created & delivered impactful internal and external communication plans targeted to diverseaudiences and stakeholders. Examples of significant communication strategy work include new foodprogram launch, new market launches, mobile app and loyalty program transformation, DEIinitiatives, HR programs, and physical office move.-Provided leadership to communications and events team. Oversight included internalcommunications to 6,000+ associates and internal and external events.-Led development of crisis communications plan including agency RFP, charter creation, discovery,and execution.-Key communications leader throughout the sale of Kum & Go to Maverik in 2023.

Western Colorado

-Multi-unit leader for 13 store locations, 13 General Manager direct reports, and over 125+ hourly associates. -Responsible for top and bottom side P&L ($13M annual EBITDA), maximized store sales and performance through leadership and execution.-Drove significant KPI improvement in the areas of hourly turnover, food margin, fuel initiatives, net promoter score, and age restricted compliance.

Des Moines, Iowa Area

-Managed entire in-store signage process from promotion creation to in-store execution. Kept stakeholders accountable to timelines and deliverables, maintained budget, and managed design agency relationships.-Owned and executed internal marketing communication channels including weekly store newsletter, monthly marketing action packet, and sign kit planograms.-Collaborated cross-functionally to understand business needs, goals, and priorities. Co-created activations and promotional activities to support shared goals.

Des Moines, Iowa

-Full administrative support to Senior Vice Presidents including calendar management, travel booking and planning, executive level presentation development, and task prioritization.-Planned, organized, and scheduled department meetings varying in size, scope, and scale.-Special project work includes execution of annual Supplier Partner Summit, re-launch of &Rewards Debit Card program in 2018, and ownership of Summer 2018 Internship Program.

Des Moines, Iowa

-Led all staffing processes including proactive hiring needs with a focus on seasonal holiday staffing.-Developed a strong training culture through accountability and ensured company tools and programs were implemented.-Drove action planning to improve store turnover.

Des Moines, Ia

-Led the full execution of four department remodels including creation of project timelines and management of external contractors.-Staffed, trained, and scheduled entire remodel team.-Conducted daily store walks with a variety of stakeholders and provided on-going feedback to ensure an on-time completion.

Coralville, Ia

-Oversaw entire front-end operations of the store including cashiers, guest service, café, and photo lab team members.-Drove total store sales and guest service to meet benchmark scores on service and loyalty including the Target Red Card and mobile applications.-Participated in college campus recruiting multiple times a year.

Master Of Arts - Ma, Brand Communications

Master Of Business Administration - Mba

Certificate in Marketing

Bachelor Of Business Administration (Bba), Management And Organizations (Leadership Track), Certificate In Entrepreneurial Management

Activities and Societies: Alpha Xi Delta Sorority, Dance Marathon, Rho Lambda Honors Sorority, University of Iowa Recreational Services.

High School Education