Taylor Braithwaite Email & Phone Number

Ponoka, Alberta

•Performed AR/AP, bank reconciliations, and credit cards statements monthly for 10+ small business clients.•Prepared and reviewed individual federal and provincial income tax returns.•Worked effectively independently and within a team environment.•Scheduled appointments for new and returning clients.•Processed payments for clients at the time of office visits.•Assisted clients with any questions and/or concerns.•Filed and faxed•Generated a report at the end of each business day for records.

Ponoka, Alberta

•Provided support to physically disabled clients.•Assisted in rehabilitation programs for each client.•Cared for up to 7 clients each shift. Provided care including, maintaining oxygen needs, suppository administration, colostomy bag, catheter care, one to two-person transfer and lifts, vital signs, palliative care.•Answered call bells in a timely matter.•Companioned each client to ensure comfort.

Ponoka, Alberta

•Received callers providing exceptional listening skills to determine the nature of their call, in order to clearly and precisely address their inquiries in a professional manner.•Provided and maintained the scheduling for a variety of offered classes.•Utilized POS software for data entry of customer purchase information for accuracy and quality control.•Typed memos, correspondence, reports and other documentation including promotional material.•Created a customer satisfaction survey utilizing Microsoft Word to drastically reduce potential problems•Assisted colleagues with daily maintenance of the aquatic centre