Taylor Mcclain Email & Phone Number

Customer Relationship Management of all Speakers booked for each event in your care, staying in close and regular telephone and written contact from the moment of confirmation until the event runs; managing all pre-event questions from the SpeakersLiaison with the Conference producer to keep them abreast of any changes in the speaker faculty including potential speaker cancellations and substitutionsWork with production team to collect recordings/presentations and import into the… Show more Customer Relationship Management of all Speakers booked for each event in your care, staying in close and regular telephone and written contact from the moment of confirmation until the event runs; managing all pre-event questions from the SpeakersLiaison with the Conference producer to keep them abreast of any changes in the speaker faculty including potential speaker cancellations and substitutionsWork with production team to collect recordings/presentations and import into the platformMonitoring costs associated with each sponsorship package to ensure maximum level of profitability from sponsorship participationWork with the sponsorship team to manage sponsors deliverablesWhere required, manage a working budget to allow Operations Director to assess event profitability on a weekly basisEffectively budget hotel costs for forecasting purposes (for live events only)Monitor budgets continuously to increase value for the client while minimizing costsSet up and import data into the event’s platform; continue to manage the platform through execution of the event (Digital event or live)Work with marketing to manage branding, polls, platform communication, and attendee engagement Show less

Design, publish, and distribute new virtual and hard copy multi-media marketing collateral to build brand awareness and attract new clients Update existing marketing materials to adapt to the changing company and client environmentManage all client account management duties, including: new client onboarding and orientation, client inquiry and concern resolution, and product suggestions based on clients’ needs Scheduling product training and demos, as requested by clients… Show more Design, publish, and distribute new virtual and hard copy multi-media marketing collateral to build brand awareness and attract new clients Update existing marketing materials to adapt to the changing company and client environmentManage all client account management duties, including: new client onboarding and orientation, client inquiry and concern resolution, and product suggestions based on clients’ needs Scheduling product training and demos, as requested by clients Introduce new products to capitalize on cross-sell opportunities Create, edit, and update website to reflect the company’s vision and purpose while updating clients on the new products with minimal management oversight Coordinates travel plans for conferences and obtain high traffic sales location at conferences Coordinates safe shipment of all materials and equipment for conferences; resolve any issues with shipment or conference booth space concerns with appropriate parties Plan and implement layout of materials at conferences to attract customer attention while showing the range of products offered by the company Show less

Coordinated with Design and Media Departments to create publication orders Managed inventory and processed, fulfilled, shipped, and tracked all client publication orders Designed, published, and distributed organizational membership certificates and packets to clients Distributed credentials to company employees and clients Updated and distributed company roster lists company wide

Acts as phone system administrator during Receptionist vacations periodsPicks up and processes incoming mail/deliveries; delivers outgoing mailAssists training department with checking in classes, entering attendee sheets and other work as requiredHandles administrative and clerical duties, as well as special projects for all departments Updates customer records, processes returned mail and enters information from lists and business cards as neededOccasionally helps with… Show more Acts as phone system administrator during Receptionist vacations periodsPicks up and processes incoming mail/deliveries; delivers outgoing mailAssists training department with checking in classes, entering attendee sheets and other work as requiredHandles administrative and clerical duties, as well as special projects for all departments Updates customer records, processes returned mail and enters information from lists and business cards as neededOccasionally helps with shipping publications and mailing training documents Show less

Warrendale, Pennsylvania

• Prepares print and direct mail results to be shared with the vendors and account teams while working with the Salvation Army team to obtain new, lapsed, current counts • Prepare results for client distribution and internal/external meetings• Tracks results to proforma goals and prepares result reports related to final acquisition campaigns• Receives, reviews, and approves media invoices• Compares invoices to what was communicated by media buyer and reconciles with planner… Show more • Prepares print and direct mail results to be shared with the vendors and account teams while working with the Salvation Army team to obtain new, lapsed, current counts • Prepare results for client distribution and internal/external meetings• Tracks results to proforma goals and prepares result reports related to final acquisition campaigns• Receives, reviews, and approves media invoices• Compares invoices to what was communicated by media buyer and reconciles with planner, buyer and/or vendor if necessary• Coordinates call center for radio campaigns. Ensures items provided by radio buyer are communicated to the call center: stations, push dates, go live dates, script adjustments, reporting, and live reporting logins• Manages the versioning process for print inserts while communicating with creative, proofing and the account teams--as well as the digital team• Manages data exchange and provides data to vendors for various projects; list exchange updates, TAG modeling, coop updates and appends Show less

Warrendale, Pa

• Call donors in The Salvation Army Northwest and Intermountain Divisions to update them on how their donations are being used• Answer questions from donors about receiving a tax credit for taxes• Call donors to thank them for their donations as well as ask if they would like a receipt• Write thank you notes to donors for donations

Monaca, Pa

• Answer phone and direct calls to appropriate staff or redirect to other offices on campus• Help check in students for various summer camps• Deliver and retrieve mail for offices located in the Student Union Building

Bachelor'S, Business/Corporate Communications

Activities and Societies: Effective Speech News Writing Newspaper practice Public Relations (Team Leader) Mass Communication Research.

General Studies