Experienced Distribution and Customer Support Manager with 8+years of Customer Service experience in both Business-to-business and Direct-to-consumer sales with a strong background in logistics, inventory management, and operational efficiency. I am passionate about delivering exceptional customer service while optimizing processes to ensure smooth operations and profitability. Throughout my career, I have successfully managed high-value customer relationships, implemented process improvements, and led teams to meet and exceed targets. Skilled in e-commerce platforms like Amazon, Big Commerce, and Shopify, as well as managing logistics systems for inventory accuracy and timely fulfillment. I thrive in fast-paced environments and am always looking for ways to streamline workflows, boost productivity, and foster positive customer experiences.