Taylor Cockerham Email & Phone Number

On behalf of a marketing agency, I represent various companies at local and national events. I am responsible for learning key facts and information about the companies I represent and providing a pleasant experience for all consumers I come into contact with. I deliver key talking points, distribute branded giveaways and maintain a high-energy personality through long hour work days. It is necessary to maintain a clean, professional appearance during these events and represent the company in the most positive way. Was responsible for managing my own schedule between several marketing agencies, planning routes and itineraries as well as setting budgets for each event to abide by in fuel consumption, food and lodging for maximum profit capability. Taxes were often not taken out of my paychecks so I was also responsible for creating balance sheets for each event worked and retaining all applicable expenses for tax purposes while budgeting for end-of-year tax payouts.

Mt Airy, Nc

I assisted branches when support or positions needed to be filled by acting as a Teller or Customer Service Representative. I also assisted the Operations department with audits, due diligence for accounts, as well as reports for auditors from FDIC and NC Bankers Association.

Works on the Servicing side of a bank part-time opening accounts and loans, servicing accounts and loans, abiding by company and federal regulations and discussing financial options to help customers achieve their goals while providing excellent customer service. The other part-time role of my position is working as a teller cashing checks, making deposits, assessing risk with each transaction, managing money while balancing my teller drawer and recognizing possible opportunities for customers and providing excellent customer service. Engaging in quality conversations with customers helps to understand their full financial picture and recommend products or services that will help them to obtain financial well-being. Developing a quality relationship with my customers has helped me to gain more of their business and have them seek additional services from me, allowing me to retain household business and offer promotional services to them.

Durham, Nc

Responsibilities included becoming familiar with the message of Chick-fil-A and portraying a servants attitude in all aspects. Worked along side other managers, learned the strength and weaknesses of all team members and worked to effectively place them where they will excel in their strengths and encourage them in the areas needed. During closing procedures, it is necessary to make sure the restaurant meets all guidelines put forth by the Health Department in properly cleaning the kitchen and its equipment, the dining area and play area for kids. Learned roles in both the front-of-house and back-of-house settings to be able to assist either area if needed. Balanced drawers and made deposits into safe each night and helped to monitor excess food wastes. Provided excellent customer experience to all customers both in the dining room as well as the drive-thru areas. Knowledge of proper food storage and handling assisted me in making sure all food was kept at proper and safe temperatures for consumption.

Education record

Education record