As a passionate HR professional, I am dedicated to making a positive impact in the world. My experience in performance improvement, employee relations, administrative support, and workforce planning has equipped me with a diverse set of skills, including talent management, regulatory compliance, data management, and organizational development. I am skilled in Microsoft Office and have experience with disciplinary matters, planning and budgeting, recruitment and retention, and career development.Currently, as a Human Resources Solutions Specialist at ADP, I manage a book of business comprising 25+ ADP clients, providing expert guidance on various HR topics, including benefits, payroll, and employment law. I am committed to ensuring accurate and compliant management of employee data and records in ADP HR systems while delivering exceptional support to clients on HR-related tasks such as onboarding, offboarding, and employee lifecycle management.In my previous role as an Office Assistant at Baremore and Hammond, I managed incoming and outgoing mail, answered and directed phone calls and emails, and filed and maintained records. I also prepared financial documents and entered financial data into general ledger accounts, reconciled accounts, and reviewed financial statements.Prior to that, as a General Manager at New Moon Cafe, I oversaw day-to-day operations, created and implemented policies and procedures, developed and managed the cafe's budget, managed inventory and ordered supplies, and developed and implemented marketing strategies to attract and retain customers. I maintained customer satisfaction, conducted regular staff meetings and training sessions, and ensured that the cafe was in compliance with all local health and safety regulations.My associate's degree in healthcare reimbursement from Virginia College has provided me with a strong foundation in medical terminology, coding systems, billing and claims processing, compliance and regulatory issues, as well as healthcare law and ethics. My volunteer experiences with organizations such as the Lydia Project, the local senator's office, and Golden Harvest Food Bank have developed my communication, interpersonal, and organizational skills while fostering my passion for social justice and desire to help others.