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Taylor Downs Email & Phone Number
Technical Program Lead
at
Chick-fil-A Corporate Support Center
1 work email found
@chick-fil-a.com
3 phones found area 678 and 770
LinkedIn matched
4 data sources
Profile completeness 100%
Current company
Role
Technical Program Lead
Location
Fayetteville, Georgia, United States
Who is Taylor Downs? Overview
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Quick answer
Taylor Downs is listed as Technical Program Lead at Chick-fil-A Corporate Support Center, based in Fayetteville, Georgia, United States. AeroLeads shows a work email signal at chick-fil-a.com, phone signal with area code 678, 770, and a matched LinkedIn profile for Taylor Downs.
Taylor Downs previously worked as Senior Systems Analyst at Chick-Fil-A Corporate Support Center and Systems Analyst III at Chick-Fil-A Corporate Support Center. Taylor Downs holds Bachelor Of Arts (B.A.), Music Performance- Guitar from Berry College.
Company email context
Email format at Chick-fil-A Corporate Support Center
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{first}.{last}@chick-fil-a.com
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AeroLeads found 1 current-domain work email signal for Taylor Downs. Compare company email patterns before reaching out.
Profile bio
About Taylor Downs
After studying Music Performance at Berry College as an undergraduate, I used skills and certifications gained during my college work experience to enter the Information Technology market as a contracted helpdesk agent at Chick-fil-A, Inc. In the decade since, I've played a variety of roles supporting Restaurants, come on as full-time Staff, and gained experience growing through our levels of Systems Analyst roles. While only being formally appointed a team lead fairly recently in my career, I have many years of experience leading various groups outside work, and I strongly believe that in order to effectively lead teams, we first have to connect with our people and ensure that they feel safe and empowered in their workspace. I'm an avid Windows user and competent at networking, and I enjoy scripting and increasing my AWS acumen. My team sees me as a positive yet realistic analytical thinker who can bridge gaps among business stakeholders, technical teams, and support groups, and when I'm not heads down in my work, I enjoy connecting with coworkers and building quality culture in my department sub-team.Fun stuff:It can't be all work and no play. In my free time, I enjoy playing guitar, recording songs, PC gaming, all forms of exercise, whiskey, BBQ, travelling, and doing as many of those activities as I can with my wife and rescue dog!
Listed skills include Technical Support, Guitar, Vocalist, Windows 7, and 20 others.
Current workplace
Taylor Downs's current company
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Chick-Fil-A Corporate Support Center
AeroLeads page
11 roles · 17 years
Taylor Downs work experience
A career timeline built from the work history available for this profile.
Technical Program Lead
CurrentAs a Technical Program Lead, I support the Director of Restaurant Experience and have built a new Operations team from the ground up to support Chick-fil-A's initiative to modernize our point of sale and kitchen production system. I am using my extensive history of systems and user support coupled with 15+ years of sharpening and broadening my technical.
Oct 2023 - Present
Senior Systems Analyst
Serve as Systems Analyst for a custom-built internal application abstraction layer to connect menu, loyalty, POS, production, fulfillment, and configuration microservices powering the Chick-fil-A Customer and Restaurant experiences.Act simultaneously as temporary Product Owner, Systems Analyst, and Quality Assurance Lead for Restaurant management tools as.
Jun 2021 - Nov 2023
Systems Analyst Iii
Expanded scope, depth, and expertise of my previous role.
Jul 2019 - Jun 2021
Systems Analyst Ii
Work with monitoring team to build mature monitoring process for the point of sale environment.Perform chainwide SQL queries via proprietary scripts to gather and manipulate database data for support and research.Provide technical support for major problems regarding POS infrastructure.Business owner of application, database, and web enterprise servers for.
Nov 2016 - Jul 2019
Ipos Business Analyst Liaison
Serve as third level escalated support for issues and problems with Chick-fil-A's proprietary iPOS mobile POS software.Create and update knowledge base articles for troubleshooting and supporting iPOS.Analyze trends in iPOS call volume and incidents reported.Work with third party vendors such as NCR to efficiently resolve iPOS problems with no known.
Apr 2015 - Oct 2016
Service Desk Analyst
Troubleshoot and support Chick-fil-A restaurant hardware such as NCR/Radiant point of sale registers and kitchen production systems, office PC's, network switches, Source Technology MICR printers, third-party printers, and Loomis Smart Safes.Support and troubleshoot proprietary Chick-fil-A software including ServicePoint point of sale software, iPOS.
Aug 2013 - Mar 2015
Youth Worship Leader
Create music set lists for Wednesday night LIFT youth gatherings.Lead worship music for students during LIFT.Mentor male high school students in small groups.
Aug 2013 - May 2015
Bits Crew Computer Technician
- Supervised team of computer technicians
- Virus removal
- PC and Mac diagnostics
- Hardware/software installation and removal
- Internet troubleshooting
- Troubleshooting and data recovery with Linux tools such as Knoppix and Ubuntu
2009 - May 2013
Contemporary Worship Electric Guitarist (Volunteer)
Connect City Church
- Played both lead and rhythm electric and acoustic guitar in weekly services
- Attended weekly band practices
- Used Planning Center website to access songs and chord sheets
Feb 2011 - Mar 2013
Youth Worship Leader (Volunteer)
Connect City Church
- Led contemporary worship services, singing and playing guitar
- Selected worship songs for weekly services
- Worked with youth pastor and multimedia team on creating order of services
- Led worship both alone and with other musicians
- Conducted weekly band practices
- Mentored high school and middle school students
Sep 2010 - May 2011
1 education record
Taylor Downs education
-
Berry College
FAQ
Frequently asked questions about Taylor Downs
Quick answers generated from the profile data available on this page.
What company does Taylor Downs work for?
Taylor Downs works for Chick-fil-A Corporate Support Center.
What is Taylor Downs's role at Chick-fil-A Corporate Support Center?
Taylor Downs is listed as Technical Program Lead at Chick-fil-A Corporate Support Center.
What is Taylor Downs's email address?
AeroLeads has found 1 work email signal at @chick-fil-a.com for Taylor Downs at Chick-fil-A Corporate Support Center.
What is Taylor Downs's phone number?
AeroLeads has found 3 phone signal(s) with area code 678, 770 for Taylor Downs at Chick-fil-A Corporate Support Center.
Where is Taylor Downs based?
Taylor Downs is based in Fayetteville, Georgia, United States while working with Chick-fil-A Corporate Support Center.
What companies has Taylor Downs worked for?
Taylor Downs has worked for Chick-Fil-A Corporate Support Center, Trc Staffing Services, Inc., Legacy Christian Church, Berry College, and Connect City Church.
How can I contact Taylor Downs?
You can use AeroLeads to view verified contact signals for Taylor Downs at Chick-fil-A Corporate Support Center, including work email, phone, and LinkedIn data when available.
What schools did Taylor Downs attend?
Taylor Downs holds Bachelor Of Arts (B.A.), Music Performance- Guitar from Berry College.
What skills is Taylor Downs known for?
Taylor Downs is listed with skills including Technical Support, Guitar, Vocalist, Windows 7, Virus Removal, Office 2010, Music, and Computer Repair.
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