Delivering high-impact facilitation and coaching regarding operational and systemic departmental change managementFacilitating design thinking conversations and workshops to evaluate organizational cultural issues, their root causes, and discover scalable and actionable solution-oriented next steps

Leading, developing, and implementing higher education programming and engagements in coordination with the Vice Provost and college executive leadership, including student leadership development and retention programming, inclusive education, staff recruitment and retention, and community engagementFacilitating 20+ successful co-design processes, workshops, award events, and symposiums with a detail-oriented approach; Adapting events to achieve department leadership goalsBuilding trusting relationships with ASU leadership, staff, and faculty across the institution, creating safe and collaborative spaces for deep conversations; Serving as subject matter expert and consultant for student development programming Planning and promoting programs for 4 ASU colleges to enhance understanding of education inequity and accessibility; Reviewing and evaluating program outcomes for effectiveness and adjusting to ensure established goal achievements Communicating current industry trends and emerging trends with internal and external stakeholders; Managing stakeholder expectations with data-informed supportDeveloping and implementing departmental KPIs to assess the success of programming and events; Led a 17% increase in staff/faculty engagement, increasing points of impact on student career success by 66%

Designed and implemented a professional development program to improve student employee skills which lead to a 25% increase in retention in FY23 Developed and delivered training and onboarding with established and new student employeesCollaborated with stakeholders (executive and professional staff, external departments) to coordinate people and business operations for a team of 30Curating and disseminating resources and training programs aligned with departmental strategic visionMentoring student and professional staff on assessment results (Leadership Styles, CliftonStrengths)

Managed a $9.5 million annual revenue retail store, including leading up to 65 cross-functional employees, 8 coordinators, and 3 key carriers Commanded exceptional customer service contributing to an increase in brand loyalty by 73% within 6 monthsIncreased FY22 YTD sales by 60% by implementing staff cultural improvements and a staff training program that encouraged supervisors and long-term staff to train new hiresPrepared store budget, inventory management, and staff training and developmentImproved and established effective relationships with all levels of staff in order to ensure a productive and positive team cultureCommunicating clearly and effectively with store staff and executive staff to navigate quickly changing priorities and sensitive information on short deadlines; Oversaw recruitment, interviewing, and hiring of store staff

Taught and facilitated evidence-based education programs for classrooms of up to 32 students (ages 12-22) of diverse backgrounds; Implemented diversity, equity, and inclusion initiatives, including developing bilingual educational materials and introducing LGBTQIA+ training and educationIncreased student communication skills, cultural intelligence, and awareness of consent and healthy relationships by 63% across multiple institutions in FY17Planned, developed, implemented, and promoted trainings, student engagement programs, and cross-community events to promote inclusion and belonging in over 10 Tucson-based high schoolsFostered and cultivated national and international partnerships with community groups and professional organizations through strategic communication initiatives; Collaborated with community partners to design and implement large-scale events such as Tucson SlutWalk2016