Taylor Flaherty Email and Phone Number

In my role as an RBT, I utilize the principles of Applied Behavior Analysis to provide 1:1 direct services to children with autism in their homes and social group settings.

As a caregiver I show a high level of compassion to the patients and their families. I strive to perform all job tasks, and understand how to balance the needs of the patient with the needs of the organization. Responsibilities • Demonstrated thorough knowledge of communication techniques, infection control, safety, body mechanics and age-related differences while providing compassionate care.• Develop plan of action with assigned client based on identified needs and recommend and/or coordinate interventions that may include information, education, resources and referrals.• Ensured proper documentation of patient care and regular communication with the patient, family, patient caregivers, and physician.

As a Recovery Advocate I enhanced my skills within the human services field. I provided support and mentoring to adults with mental disabilities and addiction, by promoting recovery in order to met their goals of improving their quality of life. Responsibilities • Provided counseling, case management and advocacy to individuals with chronic mental illness• Practiced and promoted strength-based, person-centered, and recovery-oriented treatment • Administered medications to persons served in accordance with MAP guidelines• Implement Individual Service Plans (ISPs) with client and social workers • Performed quarterly reviews to evaluate effectiveness of interventions

My role as a General Manager helped me grow as a team leader as well as enhanced my customer service skills. Training, developing and managing dynamic and productive staff to propel the cafe's success greatly improved customer service and loyalty Responsibilities • Overseeing day to day operations, ensuring high quality customer service • Assisted with employee development by providing training and promoting teamwork• Recruited, hired, and retained a quality core staff• Quickly and efficiently processed payments • Responsible for scheduling and coordination of staff schedules

Experienced Administrative Assistant with 7 years of experience providing excellent customer service support. I have the ability to work in a fast paced environment with a strong attention to detail and organizational skills. Responsibilities • Provided administrative services as requested• Increased customer satisfaction by interfacing directly with customers to provide assistance• Coordinated, planned, and scheduled private tours for various occasions• Answering a high volume of calls and directly them appropriately

Responsible for hosting groups of prospective students and their families on tours throughout campus faculties, engaging them with interesting facts and achievements of the university. Displayed pride and passion for The University of Rhode Island, ensuring a quality first impression to visitors.