- Facilitated day-to-day client interaction and management of multiple projects across accounts.- Accountable for on time and on budget deliveries, quality control, coordination with delivery recourses, development of effective working teams, and day-to-day management of clients expectations. - Responsible for growing the revenue of business within existing clients by nurturing the relationship and building trust.- Managed 20+ individual client projects spanning 17+ clients simultaneously - Executed changes within Content Management Systems (CMS) to provide clients with up-to-date information- Successfully developed project plans by scoping, scheduling, and estimating efforts across projects’ cycle.- Recognized tracking of actual hours and efforts against project plans to ensure appropriate changes in delivery - Ensured on-time billing for project fees and expenses by tracking actual hours and efforts against project plans and ensuring appropriate changes in order to deliver projects on time and on budget

- Managed various high profile healthcare projects - Supported the account services team to ensure quality of projects and productivity - Executed daily communication with clients to provide up-to-date information and status reports- Sought out new opportunities with current and potential clients to provide company growth

- Assisted in managing project flow, communicated client changes, proofed content, alerted the traffic department of project status.- Support account services to ensure that projects are always moving forward and on-strategy- Guided clients on strategy leading to defining of short and long-term goals.- Contributed creative concepts during team brainstorming and strategic branding sessions with clients-Utilized HootSuite to create and maintain social media for clients.

- Managed all scheduling, appointments and correspondences associated with Dean of Studies & Faculty- Prioritize and manage multiple projects simultaneously- Assisted in marketing research efforts in order to strengthen client relationships- Accountable for organization of schools strategic plan - Assisted in the direct marketing of annual funds- Organized front office space, special events, baccalaureate, as well as graduation ceremonies- Directly networked with faculty members as well as students/student parent