Taylor Fox Email & Phone Number

Lead the development of key executive presentations & engagements and supporting materials for the LMG President to internal and external audiences including the Board of Directors and Executive Leadership Team. Manage, set, and coordinate the engagement mechanisms for the Executive Leadership Team, including facilitating strategic conversations to inform where they focus their time, reflecting on the effectiveness of their engagement, and setting the key focus areas for the management team. Act as a liaison between cross business unit teams, functional partners and enterprise functions to drive increased collaboration end improved end-to-end processes.

Boston, Ma

Supported GRS North America senior executives in answering key questions and making strategic decisions related to the overall business and their respective business functions. Designed, led, and facilitated project-related activities in the areas of strategy development and strategic planning, competitive differentiation, operating models, and strategic partnerships.

Boston, Massachusetts, United States

Completed assignments on the GRM U.S Strategy, Business Lines Partnerships, and GRS Claims Strategy teams through Liberty Mutual's Corporate Development Program, a two-year leadership development program which provides exposure to the insurance industry and the opportunity to develop leadership and management skills by owning business critical projects.

Boston

Analyzed the current operational response of GRM U.S. Claims Support to catastrophe (CAT) events, recommended a go-forward response plan, and formalized new standard operating procedures in a playbook. Recommendations were implemented by GRM U.S. Claims Support organization in August 2018.

Boston, Ma

Consulted with clients to design private, fully-customized adventures to Thailand and Indonesia. Worked collaboratively with colleagues across the world to arrange complex logistics and deliver world-class service while maintaining personal touches. Exceeded lead volume and sales targets each month while maintaining 100% client satisfaction rating (goal 80%).

Yangon, Myanmar

Designed and taught unique and dynamic beginner, multi-level, and power vinyasa and ashtanga flow classes to groups of 2 to 20 students three to seven times per week.

Yangon, Myanmar

Designed and sold custom Myanmar and Southeast Asia itineraries for discerning luxury travel clients, including extensive FIT and group programs, incentive groups, and itineraries by private jet. Analyzed global market trends and made appropriate recommendations to increase sales revenue, profit, and client satisfaction. Developed innovative new product and ‘refreshed’ current product descriptions to increase sales. Responsible for professional development and day-to-day management of 7 Myanmar sales staff including improvement of product knowledge, client awareness, effective selling techniques, proactive customer service, and English language skills.

Seattle, Wa

Designed and sold custom itineraries to all seven continents for discerning travelers. Coordinated with business partners overseas to arrange detailed trip logistics, costed and priced individual packages in line with market standards, and handled each booking from enquiry to post-trip evaluation. Won new business for both companies and created repeat business and referrals through excellent customer service, product knowledge, and high level account management.

Seattle, Wa

Designed and sold custom itineraries to all seven continents for discerning travelers. Coordinated with business partners overseas to arrange detailed trip logistics, costed and priced individual packages in line with market standards, and handled each booking from enquiry to post-trip evaluation. Won new business for both companies and created repeat business and referrals through excellent customer service, product knowledge, and high level account management.

Moab, Ut

Sold CFI day tours and multi-day trips, prepared pre-trip client information packets, processed incoming registration forms and entered information into proprietary database. Represented CFI at external community events, planned and coordinated annual events, designed and produced promotional materials, wrote grant applications and fundraising materials.

Costa Rica

Planned and taught 4-15 day field-based ecology courses in English and Spanish to high school students from the U.S. and Costa Rica. Built relationships with vendors and program partners and confirmed logistical details for each trip before group arrival. Collected scientific data for use by international conservation organizations and the Costa Rican government. Managed trip logistics, tracked expenditures against budget, made changes to itineraries as needed, made suggestions for logistical improvements after each trip.

Seattle, Wa

Conducted independent research, designed and created client and professional publications, planned two major client events, organized online database and physical files, answered client questions via phone and e-mail, and communicated with broker dealer and financial product companies about client accounts.

New Zealand, Australia, Chile, Argentina, Spain, Thailand, Malaysia

Completed year-long independent project including multi-day hikes in different ecological environments in New Zealand, Australia, Chile, Argentina, Spain, Thailand, and Malaysia. Designed itinerary, created and maintained budget and managed all logistics for 9 months of independent solo travel. Created and maintained travel blog (www.wawewo10.blogspot.com) and produced regular written reports for Fellowship Committee and donor.

Barcelona Area, Spain

Led 14 U.S. students on a month-long Language Immersion program in Barcelona, Spain. Created language lessons and cultural enrichment activities on weekdays and coordinated itinerary and logistics for weekend travel in Spain and Andorra. Communicated with program partners in the U.S. and Spain and performed bi-weekly analyses of expenditures against trip budget.

Master Of Business Administration - Mba, Business Administration And Management, General

Activities and Societies: Roy H. Park Leadership Fellow; Forte Fellow; VP of Education - General Management Association; Teaching.

Bachelor Of Arts (B.A.), Environmental Studies

Activities and Societies: Phi Beta Kappa, Sigma Xi, Residential Life, Varsity Soccer, Varsity Crew, Public Speaking Program

Diploma

Activities and Societies: Varsity Soccer, Varsity Softball