Taylor Herrera Email & Phone Number

New York, Ny, Us

Boston, Massachusetts, United States

Directly supports 4 Physiatrists/Physical Medicine & Rehabilitation (PM&R) physicians/Spine Specialists at a hospital rated as a “World’s Best Hospital” by Newsweek in 2022. Collaborates with Neurosurgery, Orthopedic Surgery, Trauma Surgery, and Pain Management. Generates patient interest in medical device trials, offers patient education of medical device trial processes, and provides post-device-implantation support. Optimizes physician schedules to suit provider needs while maintaining positive patient experience. Communicates with doctors, nurses, and other employees to efficiently coordinate schedules between multiple departments.• Helped drive 400%+ growth in daily retained patient volume after only 12 months • Physician-appointed proxy who offloads physician duties and responsibilities • Enabled increase surgical procedure booking to 3 months in advance at a 125% capacity per surgical day rate• Introduced working with medical device companies for spinal cord stimulator trials and permanent implants• Aided OR in achieving 4x higher volume in surgical days in only 15 months • Facilitated the introduction and ongoing device trials of 5 different medical device companies• Assists with patient education for peripheral nerve stimulators and spinal cord stimulators• Initiated and approved device trials for 40+ patients since 01/2023, providing ongoing post-implantation support • Contributed to the rise of 2 new physicians who became the most referred-to physical medicine physicians• Trains practice coordinators, administrators, and new support staff• Negotiates OR time and advocates for staffing for surgeries and procedures

Boston, Massachusetts, United States

• Completed clinical procedures, obtained vital signs, and gathered patient data for physician interpretation• Collaborated with physicians and others to deliver patient-centric, engaging, and compassionate health care • Assisted with routine checks and diagnostic testing by collecting and processing specimens• Educated patients about medications, procedures and care plan instructions

Portland, Maine, United States

Began hostessing during my junior year of high school, and worked way up to server. Would work during every college break and each summer. Over time became the point person for new servers and employees and assumed greater responsibility of the restaurant. Eventually became one of the floor managers.-Instructing employees to diligently upsell menu offerings and prioritize customer-satisfaction. -Manage and promote restaurant offerings through use of social media and advertisements.-Work with food and beverage distributors to ensure best possible selection of restaurant offerings while adhering to budget. -Assist banquet manager in prospecting, coordinating, and executing events in the event space, such as business luncheons and weddings.

Scarborough, Maine, United States

Was 1 of 3 lifeguards for each summer season responsible for beach club safety, maintenance, and member satisfaction. -Responsible for beach club set up, break down, each morning.-Responsible for maintaining cleanliness of beach club facilities, restaurant, and cabanas.-Assist members to the best of our abilities with nearly and problems / inquiries. -Ensure member satisfaction and retention.-Uphold the standard of excellence as put forward by the country club association.