Taylor Hickson Email & Phone Number

Chicago, Il, Us

Chicago, Illinois, Us

• Providing accurate property information while touring open apartments and amenities to prospective renters• Preparing lease agreements, addendums and maintaining applicable documents for new and current residents• Contributing to retaining property occupancy goals of 95% or greater in current active leaseholders• Collaborating with management to promote, organize and facilitate monthly community events

Schaumburg, Illinois, Us

• Providing quick and strong customer service to thousands of business-owning clients• Efficiently diagnosing and rectifying various client concerns involving company payroll, accounting, recruiting, tax filing, employee benefits, online security and information technology• Effectively managing time to build and maintain client relationships through regular communication via telephone, email, instant message chat, and online conference calls• Participating in regular seminars and shadowing opportunities to increase company product knowledge and functions, further increasing ability to assist clients• Contributing to new hire training in system operations, company policies, customer service expectations and more

Bloomington, Illinois, Us

• Created and uploaded photo galleries, slideshows, videos and art in a prompt and organized manner, while gaining experience with various online content management systems• Aided in the successful deployment of weekly and monthly online publications, contests, and advertisements• Monitored audience demographics, overall post reach and more through social media management software• Contributed to local fundraisers, parades and other events with company-wide Community Outreach Committee

Chicago, Il, Us

• Achieved strong communication skills and provided excellent guest service by utilizing learned sales skills, cross-promoting products and answering questions accurately• Completed sales goals by generating $37,000 in net revenue with an average of $146 per hour worked• Calmly and professionally handled high-stress situations through providing strong guest service• Gained knowledge of company’s operations in marketing and social media through first-hand observation of high level employees thorough shadowing opportunities

Normal, Il, Us

• Built strong teamwork skills through contribution to cleaning, set-up and take-down of basketball court and seating for various events• Maintained order and providing security to crowds of varying sizes at sporting events

• Gained leadership experience through opportunities in the training of new employees in day-to-day operations• Improved experience in multi-tasking in fast-paced work environment through assisting multiple customers at once• Developed interpersonal skills through interacting with customers and providing superb customer service in an efficient and courteous manner • Increased overall sales ability by quickly and efficiently handling hundreds of daily transactions

Bachelor Of Science - Bs, Integrated Marketing Communication

High School