• Handle all incoming data incidents from beginning to end of lifecycle encompassing information gathering, risk assessment, and documentation.• Create guidance for Supplier Risk Assurance monitoring process.• Monitor and assess all incoming supplier assurance transactions including software agreements, subcontracting, and contracting agreements. • Maintain accurate reporting for all contracting and subcontracting agreements. • Develop US Data Privacy and Protection education program/ training guidance. • Maintain reporting for all US data incidents across all service lines and subservice lines. • Develop reporting to determine incident trends amongst individuals and practices. • Contribute and update to all process documentation as it relates to the US Data Protection Program. • Train all new hire team members/ GDS team members on relevant Americas Data Protection processes. • Process all incoming inquiries for multiple function groups across the Risk Management including Data Protection, CPA Licensing & Compliance, and Lobbying & Political Compliance. • Maintain accurate reporting/ compliance notifications for Data Protection, Lobbying & Political Compliance, and CPA Licensing. • Reconcile CPA licensing validation report across firm-wide roster.• Develop process efficiencies and identify opportunity for robotics processing automation • Maintain knowledge of the firm’s procurement and independence rules and policies which includes contract administrative processes, data protection and privacy laws, regulations, technologies, emerging trends, developments and best practices and procedures when analyzing accounting transactions and accounts• Perform research with Global Independence System (GIS), contracts, privacy policies, government websites, etc. and finance data

• Prepare and maintain companywide redemption reports for third party investors, Ohio portfolio, and Texas portfolio. • Maintain and execute companywide noticing across both Ohio and Texas portfolios• Oversee and distribute all companywide documentation, communication, and inquiries • Facilitate department meetings and companywide process enhancements• Report directly to Servicing and Acquisitions managers to complete any and all special projects• Process all incoming customer, client, and legal requests • Maintain document archive records • Communicate and coordinate projects with third party vendors• Participate in asset management and company enhancement project meetings

• Render admission decisions for prospective student applicants at either secondary or post-secondary levels. • Transfer student evaluator and point person for “mid-level transfer” pilot program. • Develop comprehensive training program and training manuals for new employees to the Office of Undergraduate Admissions. • Facilitate roundtable for all staff to openly communicate with evaluation staff.• Counsel and advise student applicants. • Plan and execute “On-The-Spot” admissions events with 6 partner campuses.• Attend admission on the spot events for local state colleges. • Maintain correspondence with prospective students and answering any questions throughout the application process. • Manage incoming official transcripts both secondary and post-secondary and official test scores.

• Served as liaison between prospective students and families visiting Florida Atlantic University’s campus.• Processed inquiries regarding eligibility for admission.• Advised students on processes following admission.• Maintained correspondence with prospective students and answered questions throughout the application process.• Handled incoming official transcripts and test scores. • Communicated with evaluation team on the status of student applicants.