Taylor Knoebel Email & Phone Number

• Engaged with attorneys, insurance companies, clients, and professionals regarding pre-litigation cases, handling direct communication via a multi-line phone system; responsibilities included reviewing medical and legal.
• Ensured precise documentation of required medical records and bills for over 50 cases while strictly adhering to ethical guidelines; designed and implemented an Excel sheet for efficient case information tracking and.
• Managed a wide range of tasks while proactively enhancing industry knowledge; particularly excelled in conducting large-scale case reviews to ensure the seamless operation of claims; effectively reviewed and updated.
• Supervised clients' medical treatment to ensure proper and comprehensive care, utilizing tactical empathy to address conflicts and promote their well-being while maintaining a proactive attitude.
• Demonstrated a strong commitment to exceeding Quarterly Key Performance Indicators (KPIs) by sending more than 25 cases for demand each quarter.

• 𝐏𝐫𝐨𝐣𝐞𝐜𝐭 𝐇𝐢𝐠𝐡𝐥𝐢𝐠𝐡𝐭: Created 20+ automated templates using LawRuler to populate client data based on self-selected program code. Additionally, improved the efficiency of medical record requests by former staff members.
• Screened leads for automobile accidents, medical malpractice/wrongful death, criminal defense, and mass tort inquiries while also drafting, requesting, and processing medical records and bills.
• Enhanced quality standards for accepted cases by collaborating with the supervising attorney and CEO, offering valuable insights and innovative solutions to improve case quality and client satisfaction.
• Acquired an in-depth understanding of medical terminology to foster stronger relationships with medical professionals, ultimately enhancing communication and workflow effectiveness.

• 𝐏𝐫𝐨𝐣𝐞𝐜𝐭 𝐇𝐢𝐠𝐡𝐥𝐢𝐠𝐡𝐭: Created a comprehensive instructional document for clients with diverse disabilities, testing multiple versions before finalizing it. Initially worked independently before presenting it to the office.
• Managed 150+ cases, processing them through all four administrative levels of the Social Security Administration, which included opening federal court cases, managing electronic filing, obtaining and assessing client.
• Provided administrative support by executing clerical functions, creating new client case files, coordinating calendars, creating a Microsoft Excel sheet for tracking cases, maintaining office storage organization.
• Proactively suggested office procedure improvements, including educating the office staff on a new multi-line phone system and creating a guidebook for easy reference.

• 𝐏𝐫𝐨𝐣𝐞𝐜𝐭 𝐇𝐢𝐠𝐡𝐥𝐢𝐠𝐡𝐭: Conducted market research on PDF software, leading to the choice of PDFelement for office use. With purchase approval from the attorney, the software was then implemented office-wide, accompanied by.
• Implemented an attorney-paralegal-based filing system in collaboration with the office manager; ultimately enhancing documentation processing and significantly reducing administrative time spent on filing records.
• Authored and e-filed a wide range of litigation materials, including complaints, appearances, pleadings, and interrogatories, while responding promptly to general e-file court emails.
• Demonstrated a keen attention to detail and effective time management by prioritizing multiple tasks and responsibilities, including subpoenaing documentation from schools, medical practitioners, and former employers.

Beyond my legal and administrative skills, I've showcased strong leadership earlier in my career as a Trainer & Pet Care Professional at PetSmart. I revitalized the pet training department by organizing a successful "Meet Your Trainer" event, partnering with dog treat brands to distribute gift bags to Pet Parents, and autonomously managing class sales and.

Associate Degree (A.A.), Communication, General

Associate Of Science (A.S.), Paralegal Studies

Activities and Societies: Lambda Epsilon Chi National Honor Society for Paralegals, 2020*APA-approved curriculum by the American Bar.