Taylor Lill Email & Phone Number

Savannah, Ga, Us

Savannah, Georgia, United States

Savannah, Georgia, United States

Savannah, Georgia, United States

• Develop and implement selling strategies for assigned account base including supply agreements, contracts, merchandising and pricing strategies• Understand and communicate complex regulatory and industry information pertinent to customer; e.g. OSHA, DOT & EPA• Consistently overcome objections by value selling every line of business• Organizes and manages customer inquiries to capitalize on selling opportunities and ensure all leads are contacted based on the sales cycle criteria• Resolves customer service problems to the mutual satisfaction of both the company and the customer

Stoughton, Wi

• Single point of contact for book of business handling communication related to order processing, management, product delivery and issue resolution• Directly managed 6 Customer Service Reps• Identified and implemented business processes with a focus on continuous improvement• Main external customer interface for communication related to order processing, management and product delivery, document all contacts in outlook and CRM• Track, report, bring attention to customer issues and work cross-functionally to resolve them• Data input and manage order flows for assigned NGP OEM customer accounts into ERP system• Schedule, monitor, and facilitate new orders and order changes• Negotiate with customers exceptions based on order management guidelines• Oversee and coordinate daily shipments to ensure on-time delivery• Identify and implement business process and system improvements

Stoughton, Wi

Responsible for managing the customer relationship, delivery flow, ensuring new items are set up in the ERP system, and other customer support needs of major OEM and Aftermarket customers on behalf of Nelson Global Products. As a primary customer liaison, this role must ensure Nelson maintains a high level of customer satisfaction while protecting the interest of Nelson operations and overall business objectives. Has primary decision-making responsibilities associated with daily order management of key customer accounts. Responsibilities include order processing, delivery oversight and coordination, customer and plant negotiations, forecast development, and leadership of a broad range of problem-solving activities.

Education record

Associate Of Arts And Sciences (Aas), Business Administration And Management, General