Taylor M. Smith Email & Phone Number

Burlington, Vermont, United States

• Hiring, training, and managing all School Age Programs' staff across various locations. Fill in on sites that are missing staff as needed, leading or participating in all aspects and activities of the programs.
• Oversee all aspects of registration and billing for participants in multiple school-age programs across multiple program locations.
• Produce weekly rosters, adjust registrations, and follow up with collections as needed.
• Log grant expenditures and manage budgets across locations.
• Guide marketing efforts for all school age programs.
• Promoted from Summer Camp Coordinator to School Age Programs Coordinator, to Assistant Director of School Age Programs, to Co-Director of School Age Programs within the span of a year and a half.

Vergennes, Vermont, United States

• Successfully networked, researched, and solicited for overnight groups, events, and meetings.Maintained both former and new client accounts through successful CRM implementation.
• Negotiated and contracted new business by generating proposals and presentation materials to securegroups.
• Streamlined events by confirming event details with relevant departments. Oversaw productiontimelines of Event Production Manager's deliverables. Ensured all BEOs were accurate and detailed with menu selections.

Essex Junction, Vermont, United States

• Develop and implement new sales and marketing initiatives, strategies, content, and programs to capture key demographics and grow membership base by understanding and effectively communicate the company's value prop.
• Manage, develop, coach, and motivate current staff to develop their skills to ensure that a high professional standard is achieved and monthly sales targets are met.
• Maintain data relative to current and prospective partners, accounts, and activities, as well as create strong relationships with key client stakeholders at both senior and mid-management levels.
• Work closely with GM and ownership to set and/or implement policies, procedures and systems and to follow through with implementation. Contribute operations information and recommendations to strategic plans and.
• Maintain professional and technical knowledge by attending educational workshops, reviewing professional publications, establishing personal networks, participating in relevant community events, etc.
• Database management and reporting.

Cortland, New York

• Assistant manager of SUNY Cortland athletics complexes, namely the outdoor Stadium Complex; responsible for hiring, scheduling, and general management of all staff.
• Assist in operations of facility procedures in order to provide superior security and patron experiences while simultaneously ensuring best risk management and liability prevention procedures.

Ithaca, New York

• Teaching basic outdoor recreation skills and activities to university students seeking PE course credit.
• Responsible for providing an exemplary indoor climbing experience to university students, faculty, staff, and affiliated community members, including management of facilities, teaching of basic classes, and general.
• Facilitating group outdoor recreation experiences across a variety of settings.

Ithaca, New York

Provide tourism information to guests and residents of Tompkins County through the staffing and administrative support of all official CVB Visitor Centers and offsite touchpoints/events in Tompkins County to increase visitor spending and retention.

Cary, North Carolina

• Responsible for providing an exemplary indoor climbing experience to UNC Healthcare patrons through belaying and proper instruction. Also responsible for hosting various indoor climbing related events such as birthday.
• Maintaining indoor climbing facilities, including but not limited to route setting, wall and hold cleaning, rope, harness, and equipment inspection, processing of waiver forms and maintaining of patron database, and so.

Devonshire Place, 1751 Walnut St, Cary, NC 27511

• Responsible for providing sales services on the retail floor, including extensive knowledge of various products, in order to ensure superior customer service and inspire, educate, and outfit for a lifetime of outdoor.
• Teaching various in store courses through REI’s Outdoor School.

Master'S Degree, Parks, Recreation And Leisure Studies

Activities and Societies: Sports Facilities Graduate Assistant Manager, Outdoor Pursuits Volunteer Trip Leader

Bachelor'S Degree, Psychology, Sociology

Activities and Societies: Center for Student Leadership, Ethics, and Public Service’s Leadership in Action Program, CHASS Student.

High School