Evaluate student transcript for transfer credit, determining best transfers for student and program based on previous transfers completed, suggesting transfers and retrieving syllabus from student when no previous transfers available.. Request course be assessed for UNB course equivalent by subject-matter experts when courses appear closely aligned. Process faculty transfer credit decision once assessment is approved and/or edited by faculty.Process transfer credit based on Memorandum of Understanding upon admission for pathway students. Consult on UNB transfer credit and MOU agreements. Ensure decisions concerning transfer credit eligibility are communicated in a timely fashion to both applicants and current students. Manage communications to students regarding transfer credit assessment. Update, enhance, and maintain the UNB transfer credit database.Provide information to the Faculty/Department regarding UNB's policies and procedures while adhering to and upholding calendar regulations. Consult on the application and interpretation of UNB's transfer credit policy. Review decisions to ensure they are keeping with approved academic policy as determined by Senate.Work with faculty/department to develop efficiencies and automation for transfer credit assignment and processing.

Coordinate graduate student admission process. Including assisting and guiding potential students through the admissions process. Stream admission process for online use allowing for easier circulation and assessment of student applications. Run admissions meetings and assist faculty in decision-making where appropriate. Coordinate, monitor and maintain student funding and scholarship application, establishing deadlines and application process for multiple scholarships, notifying students of scholarship and performing data entry, ensuring payment. Provide support services for SRES' graduate programs, acting as resource for understanding university policy, procedures and regulations, assisting students in understanding program requirements. Coordinate creation for School's timetable, gathering relevant program, course and professor information and inputting into Timetable Assistant. Quick problem solving of scheduling conflicts in consultation with the Director and Graduate Program Coordinator and the Registrar's office. Creating content for SRES' news and social media channels, marketing the School to potential students, student employers and more. Performing website edits and updates, ensuring communications are clear, instructional and easy to follow. Other duties such as: assisting with thesis defence preparation, taking meeting minutes, and acting as receptionist for the School.

Providing customer service by helping patrons with a wide variety of question of question from readers advisory, technology assistance to if a word should be capitalised. Manage workflow of circulations workroom, determining daily priorities and communicating them to staff. Assisting staff with challenging or confusing library account issues, attempting to solve them with compassion and thoughtful and quick decision making. Training in customer service, non-violent conflict intervention and library e-resources. Member of Occupational Health and Safety committee, performing bi-monthly checks of the building to ensure health and safety of staff and library patrons.

Provide excellent customer service to library patrons of all backgrounds and abilities. Ensure organization of library by shelving and retrieving library materials, according to Dewey Decimal system.

Respond to research inquiries in person, on the phone and over email, referring clients to archival collections, often performing research on their behalf. Performing copying and digitization for clients. Maintain control and organization of historical government documents through organization and description, uploading archival descriptions to database. Share reception duties by organizing mail, creating invoices, accepting payments and greeting clients.

Provide exceptional customer service by building relationships with customers to ensure their return. Run store operations and manage the floor, placing baristas in positions based on their preference and skills, always keeping in mind what is best for sales and customer satisfaction.