Taylor Mcalpine Email & Phone Number

New York, Ny, Us

United States

Union City, Georgia, Us

Conducted thorough analysis of operational processes to identify inefficiencies and areas for improvement, resulting in a 18% increase in productivity.Collaborated with cross-functional teams to monitor Key Performance Indicators (KPIs) and identify opportunities for process improvement, resulting in enhanced customer satisfaction.Conducted cost/benefit analyses, change/impact assessments, and developed new process designs, translating improvements into logical system enhancements.Collaborated with cross-functional teams to streamline processes and ensure alignment with organizational goals and objectives.Liaison between Account Management and Fulfillment Operations to escalate shippers' priorities regarding orders, inventory management, and other operational requests, ensuring seamless execution.Conducted in-depth process reviews to identify opportunities for improvement and create/revise Standard Operating Procedures (SOPs) to enhance operational effectiveness.Participated in weekly business reviews with external partners, demonstrating performance metrics and progress on key initiatives.Ensured the accuracy of order data across systems and took ownership of ticket resolution with Engineering support, ensuring a seamless operational flow.Implemented quality control measures for global shipping documents, preventing errors and enhancing efficiency.Oversaw data accuracy across customer orders and inventory, preventing discrepancies and improving operational efficiency.Assisted in the development and implementation of operational policies and procedures to ensure compliance with regulatory requirements and industry standards.Collaborated with external partners and maintained open communication, providing regular updates on day-to-day operations to ensure alignment and partnership success.Worked closely with Customer Success to support external partners' presentations, business reviews, and on-site visits, contributing to overall partner satisfaction.

Dallas, Texas, Us

• Top performing Business Development Associate across entire organization of 100+ associates, generating ~2M in new revenue in Q2 of 2022. • Grew and maintained a personal portfolio of 30+ businesses, generating ~$8M in revenue growth• Oversaw and implemented the re-launch of the Alabama (Birmingham) market in 2021• Managed a team of Business Development Associates for the South Georgia market• Proactively identified and solved problems that impact productivity levels and supply chain distribution within warehousing facilities to decrease fixed labor costs by ~20-30% and decrease OT on average by ~30%+, with a labor spend of ~$1M+• Consulted on-site with management & executive level members in the operations or HR departments of manufacturing & distribution organizations, from regional leadership to Fortune 500 firms• Collaborated with Business Journey and external Operations Teams to ensure proper execution and implementation of uniquely curated ramp plans• Assisted with the integration of the Veryable internal platform into external WMS systems and Warehouse Implementation programs• Collaborated with external and internal teams to ensure on-time execution of assigned projects, day-to-day management of projects, and ensuring proper priority is given to each job to meet client expectation. • Tracked internal KPIs for measuring success against organizational objectives and targets• Oversaw execution and analytical results of CRM ROI• Update and maintain data in CRM and other applications on all leads, prospects, contacts, activity, etc. Provided business updates to the internal business, while keeping activities and deal updates current in the CRM• Researched and prepared presentations for C-level suite regarding profitability reports, policies, internal operating inefficiencies, labor planning bottlenecks, and industry trends

Dallas, Texas, Us

• Generated 300k+ in 6 months via new business prospecting and outreach• Responsible for revenue retention and growth YOY for existing clients• Responsible for expanding and growing the Atlanta market into the top market in the organization• Manage the full sales cycle by using a consultative, relationship-driven approach to win new business• Creating strategic roadmaps to onboard new clients and establish benchmarks for their success with Veryable• Using in-person, web, and email channels to uncover and generate new business and increase revenue• Collaborating with teammates to deliver maximum value, execute on team goals, and grow Veryable’s Georgia footprint• Employed knowledge of organizational services and industry standards to identify opportunities to increase revenue• Built and maintained relationships with internal departments, vendors, distributors, and customers.• Managing CRM, HubSpot, and identifying scalable ways to general interest and attract users

Atlanta, Ga, Us

Bachelor'S Degree, Business/Commerce, General

Education record