As a Medical Administrative Assistant I check patients in at the front desk. Handle busy phone lines and direct calls. Schedule appointments with providers. Compile medical records and charts. Process and verify insurance information. Operate computer software and office equipment. Transfer lab results to the appropriate clinician. Maintain supplies and appearance for the office.

As a Patient Care Coordinator I worked as a trained health professional that helped manage a patient's care, for example, those experiencing injury or disabled. Monitored and coordinated patients' treatment plans, educated them about their condition, connected them with health care providers, and evaluated their progress.

Addressed patient requests and needs in a professional manner. Responded to patient concerns timely and ensured patient satisfaction. Scheduled patient appointments and made reminder calls. Greeted patients and directed them to examination rooms. Maintained patient medical records and kept them up-to-date. Obtained insurance information from patients, processed patient billings, and collected payments. Collected and maintained patient health, demographic, insurance and financial information. Developed patient care plan based on Physician’s assessment information. Suggested process improvements to enhance patient services. Maintained patient records and kept them confidential and secure.

Focused on educating customers on the latest and greatest technology in their new car. After the sale of the car, met with the client to answer all questions in regards to operation of their new vehicle. Made follow-up calls after the purchase to ensure customer satisfaction. Maintained a complete understanding of all technological aspects of the vehicles. Communicated effectively, efficiently and timely to all guests. Inspected each vehicle being delivered to ensure exemplary customer service and a seamless delivery process. Thoroughly completed all associate paperwork with the delivery. Maintained a professional image in appearance, words and actions.

Focused on educating customers on the latest and greatest technology in their new car. After the sale of the car, met with the client to answer all questions in regards to operation of their new vehicle. Made follow-up calls after the purchase to ensure customer satisfaction. Maintained a complete understanding of all technological aspects of the vehicles. Communicated effectively, efficiently and timely to all guests. Inspected each vehicle being delivered to ensure exemplary customer service and a seamless delivery process. Thoroughly completed all associate paperwork with the delivery. Maintained a professional image in appearance, words and actions.

Served customers by helping them select products. Drove sales through engagement of customers, suggestive selling, and sharing product knowledge. Greeted customers in a welcoming manner.