• Serves as a lead point of contact for a cohort of approximately 25-35 onboarding providers. • Ensures timely completion of onboarding milestones with all providers in cohort including coordinating follow up meetings and orientations necessary for a well-informed and successful start. • Accurately and thoroughly manages the CRM to provide timely data across departments. • Provides practice management to providers as they build their practice through the first three months with… Show more • Serves as a lead point of contact for a cohort of approximately 25-35 onboarding providers. • Ensures timely completion of onboarding milestones with all providers in cohort including coordinating follow up meetings and orientations necessary for a well-informed and successful start. • Accurately and thoroughly manages the CRM to provide timely data across departments. • Provides practice management to providers as they build their practice through the first three months with clients before graduating from onboarding. • Finds innovative solutions to barriers through collaboration with other team members and departments. • Helps to support with training of new team members and with resource development. Show less

• Provided visible day-to-day leadership and management of a team of four Provider Support Specialists.• Provided next level support to new and existing providers including technology, practice management, business strategy, risk management, and overall satisfaction with services.• Collaborated with the Regional Manager and Office Manager Team to drive the profitability, culture and work environment for providers and staff. • Oversaw facility needs and liaised with property… Show more • Provided visible day-to-day leadership and management of a team of four Provider Support Specialists.• Provided next level support to new and existing providers including technology, practice management, business strategy, risk management, and overall satisfaction with services.• Collaborated with the Regional Manager and Office Manager Team to drive the profitability, culture and work environment for providers and staff. • Oversaw facility needs and liaised with property management as needed.• Developed learning guide to support with training providers during EHR Orientation.• Coordinated and ran EHR Orientations on a weekly or bi-weekly basis to meet the needs of the Onboarding Team. • Helped to support hiring new Provider Support Specialist as needed for location.• Trained Assistant Manager on practice management, business strategy, risk management, and how to use EHR and CRM systems to support small cohort of providers.• Hosted events every other month at the office to encourage a culture of community. Show less

• Provided after school academic opportunities to students needing support in Math, Science, English, Social Studies, as well as elective courses. • Recruited and coordinated a group of community partners, school staff members, and teachers to assist in providing support to more than 60 students.• Mentored students through EDGE program during program times.

• Fostered an educational environment conducive to the learning and maturation process of assigned students.• Taught curriculum designed to meet individual student needs and whole groups including at risk or special needs youth.• Established and implemented, in a positive and supportive manner, classroom policies and procedures governing student behavior and conduct.• Promoted a culture of kindness and compassion within classroom.

• Identified and met school and student needs. • Mentored several students through the EDGE program and was part of a small team that would provide home visits to create plans to get students back on track through the pandemic.• Developed a mindfulness based program to reduce staff burnout.• Partnered with several community partners to create rewards for teachers as part of mindfulness based program. • Helped to assess and check in each middle schooler before entering the school… Show more • Identified and met school and student needs. • Mentored several students through the EDGE program and was part of a small team that would provide home visits to create plans to get students back on track through the pandemic.• Developed a mindfulness based program to reduce staff burnout.• Partnered with several community partners to create rewards for teachers as part of mindfulness based program. • Helped to assess and check in each middle schooler before entering the school through the pandemic. • Supported with school dismissal, ensuring all students were safe getting to their busses and crossing the main street in front of the school. Show less

• Established and maintained community partnerships to support student and family basic needs including hygienic needs, access to food, coordination of community resources, etc. • Established food box program through the pandemic, passing out 250+ boxes of food weekly to families in need.• Helped to support teachers and admin with day-to-day support needs with students or their families. • Case managed a cohort of 65 students pre-pandemic, and 135 families during the pandemic.•… Show more • Established and maintained community partnerships to support student and family basic needs including hygienic needs, access to food, coordination of community resources, etc. • Established food box program through the pandemic, passing out 250+ boxes of food weekly to families in need.• Helped to support teachers and admin with day-to-day support needs with students or their families. • Case managed a cohort of 65 students pre-pandemic, and 135 families during the pandemic.• Developed weekly STEM based programming to support school-wide needs in academics including after school academic tutoring, space-focused engineering clubs.• Developed weekly mindfulness programs to support student SEL needs. • Developed and ran 11 weekly programs through the pandemic to support students academically, emotionally, and to create structure and guidance for families. • Organized events to support 300+ families experiencing homelessness each holiday season.• Recruited and coordinated team of 15 volunteers to support with after school programming through the school year. •Selected as affiliate representative to present mindfulness based program we developed to reduce burn-out in direct service providers in 2019. We were selected as one of the winners, and our concept was passed on to roll out across at the national level. • Selected as South Tacoma representative for the Participatory Budgeting project ran in partnership with Tacoma Creates. Show less

• Helped to provide backpacks to 3500+ students across 20+ schools in the Tacoma School District.• Sought out and developed partnerships with 72 businesses across Tacoma to partner in school supply drive. • Developed marketing and resources for supply drive including collection boxes, supply lists, posters, flyers, and digital media content. • Collected more than $100,000 in physical and monetary donations between July 2019 - August 2019.• Recruited and coordinated team of 113… Show more • Helped to provide backpacks to 3500+ students across 20+ schools in the Tacoma School District.• Sought out and developed partnerships with 72 businesses across Tacoma to partner in school supply drive. • Developed marketing and resources for supply drive including collection boxes, supply lists, posters, flyers, and digital media content. • Collected more than $100,000 in physical and monetary donations between July 2019 - August 2019.• Recruited and coordinated team of 113 volunteers to assist in tabling events, supply collection, backpack packing, and distribution. Show less

• Delivered an exceptional and personalized customer experience for each person I worked with. • Built relationships with customers to identify their needs and to offer personalized packages to fit their lifestyles and budgets. • Maintained a close rate of 126%• Met and exceeded goals across the board on a monthly basis.

• Increased location profits 250% year-over-year during first 6 months as store manager.• Developed team of 8 wireless consultants to meet and exceed standards through creating a quality customer experience. • Planned and held monthly store meetings and trainings for team focused on communication skills and developing a more natural ways to connect with customers. • Increased stores NPS through leading with people-centered approach, focusing on connection and building trust through… Show more • Increased location profits 250% year-over-year during first 6 months as store manager.• Developed team of 8 wireless consultants to meet and exceed standards through creating a quality customer experience. • Planned and held monthly store meetings and trainings for team focused on communication skills and developing a more natural ways to connect with customers. • Increased stores NPS through leading with people-centered approach, focusing on connection and building trust through relationships with customers. • Handled daily and weekly operations tasks including scheduling, cash management, inventory management, and goal setting for both the team and store. • Worked closely with senior leadership to communicate store performance and develop growth plans. Show less