I’ve held an aesthetics license in the state of North Carolina since 2015 and began modeling professionally in 2020. My background lies heavily in operations management in medical aesthetics, and I thrive in situations where I am utilizing my extensive expertise to advance local business. Key areas of responsibility in my current role:HUMAN RESOURCES + TEAM MANAGEMENTResponsible for advertising job vacancies, selecting candidates for interview, obtaining references, conducting interviews, completing new-hire orientation and necessary paperwork.Conduct staff development and training, including OSHA compliance and job performance review for administrative and aesthetic staff.Manage staff attendance and scheduling.Manage grievances and disciplinary issues.Maintain professional licensing for all clinics and staff.Ensure all human resources policies and procedures are adhered to by staff.PRACTICE MANAGEMENT + BUSINESS DEVELOPMENT: Work with the clinical director to develop and launch all new services + business developments offered.Work with regional manager to develop, revise, and implement office policies and procedures.Oversee entire front desk operations.Participate in, plan, and oversee events.Oversee marketing department to represent company's values and mission in advertising.Lead company's efforts in participation with Raleigh Chamber of Commerce as primary company representative.Help develop and maintain patient membership and loyalty programs.Work with regional manager to ensure maintenance of financial records.Collect and analyze financial data and provide reports of varying nature as needed.Obtain and review patient feedback while managing patient conflict.Maintain knowledge of changes in regulations and requirements as dictated by OSHA, FDA, and state of NC Cosmetic Board.Prepare monthly/quarterly business reports as needed. Conduct audits on daily sales and utilize data to create productivity goals.Pay all invoices that fall under the responsibility of business manager when appropriate and in the absence of regional manager. Organize and run practice meetings monthly and ensure all staff are aware of practice policies and strategies.Despite near exclusivity in the aesthetic field, I have spent my career developing universal skills in leadership, project management, customer service, and various elements of business development. I am always eager to build relationships and expand on my approach to operations management in the aesthetic space.