Collect balances from patients and contact insurance companies. Maintain a daily deposit, enter insurance and patient payments daily. Bill insurances for patients surgeries.

Great patients with a positive attitude and a smile. Collect balances and explain why they have the balance. Prioritize stressful situations with multiple patients.

Greet each customer with a positive attitude and excellent customer service. Help customers with purchases, returns and equipment rentals.

In charge of 10 Front Office Representatives, 3 Call Center Representatives and 1 Referral Specialist. Staffing coverage to adhere to changing provider schedules. Verifying insurances and writing up balances for patients. Managing collection of current and past due patient balances. Prior-authorizing patient's insurances, Prioritizing stressful situations, Medical Assistant to multiple providers, Communicating with patients and coworkers

Scheduling patients for office visits and surgery appointments, Prior-authorizing patient's insurances, prioritizing stressful situations, communicating with patients and coworkers, Running errands when necessary for the office.