Taylor Harrell Email & Phone Number

Dallas, Tx, Us

• Develop business plan, marketing content, and strategic business messages.• Supervise and manage the esthetics staff to ensure delivery of exceptional customer service.• Coach, mentor, and train more than 45 estheticians on best practices, customer service, branding, and product implementation.• Develop and implement process improvement strategies based on business requirements and operational best practices to design business improvement strategies and approaches.• Create new standard adopted as corporate policy with streamlined templates and faster process by developing and implementing change management tools and activities.• Uncover new areas or markets for storefronts. Lash Etiquettes has 2 locations, 4 fulltime employees, and several part time employees.• Work on several projects, programs and teams simultaneously; coordinate with different departments to carry out operations successfully.• Develop a system of staff communication that ensured proper implementation of treatment plans and comprehensive patient care.• Foster a friendly, warm and exceptional customer experience, increase client base and client retention. Strategically plan methods to achieve operational goals and targets.

Addison, Texas, Us

Addison, Texas, Us

Dallas, Tx, Us

• Conceptualize, research and build product prototypes to meet consumer needs and maximize profits.• Operate autonomously in all facets of business, i.e., strategic planning, operations, merchandising, and marketing.• Develop business process and change management strategies to improve operational best practices, measure key performance indicators, increasing market and industry trends performance and cost drivers.• Drive profitability through business acumen solving complex customer problems and the introduction of new service lines. Maintain personal performance including contact databases, activity reporting and sales forecasts.• Sold over 20,000 units using local marketing.• Collaborate with local business, major retail business, and local dermatologist to sale product.• Proficient in customer relations, brand positioning, revenue growth, financial management, driving operational excellence, business development, price negotiations.• Establish customer-centric culture of communication, collaboration, & accountability resulting in top tier performance.

•Recruited nurses, CNA’s, and physicians.•Sourced and screened candidates via cold calls, email marketingcampaigns, job board postings, resume searches, and referrals• Qualified candidates based on level of experience, credentials, andspecific standards set by the Joint Commission.• Negotiated rates and contracts with various providers• Consistently developed relationships with new and exist• Oversaw the placement of job postings (internal, job boards, LinkedIn, etc). •Sourced, phone screened and coordinated all hiring manager interviews. • Developed creative sourcing methods to expand visibility and network for potential candidates in a highly-competitive market and industry. •Facilitated applicants through each stage of the interview process.

• Provided culturally sensitive and inclusive experiences, maintained a warm and welcoming environment conducive to learning and exploration.• Assured that the program met the State of Florida child care licensing standards and accreditation standards of the National Academy of Early Childhood Programs.• Assisted in the ongoing evaluation of procedures needed to assess the development levels of the children.• Maintained positive working relationship with parents of varying social and economic backgrounds.• Utilized child management and guidance techniques in keeping with established principles of child development and care.• Sought out new opportunities to and resources to enhance and improve our program though grants, training and special programs.• Geared the program to the needs of individual children with concerns for their interest, special talents, needs, individual style, and pace of learning.• Observed and coached employees to develop their professional skills and ensure that children are learning and that curriculum is being delivered effectively.

Bachelor Of Science - Bs, Legal Studies, General

Certification, Talent Management

Cosmetology Certification

Cda Certification In Early Childhood Education

Master Of Science - Ms, Human Resources Management