Taylor Sinclair Email & Phone Number

Dallas

ACHIEVEMENTSCultivated strong relationships between my team and stakeholders during a period of limited cohesion and structural challenges. This transformation resulted in collaborative partnerships, numerous feature enhancements, and the successful development of user training programs that significantly boosted Avature ATS/CRM adoption.RESPONSIBILITIES• Orchestrated team Agile processes, including daily stand-ups, sprint planning, backlog refinement, and sprint retrospectives with the use of Jira• Guided Agile release planning and promoted clear communication among stakeholders.• Collaborated cross-functionally across the organization to ensure seamless project scoping, development, and deployment while upholding quality standards and meeting deadlines.• Implemented feature enhancements throughout the software development life cycle, adhering to Agile principles.• Provided end-user support, conducted regular office hours, and developed new systemfunctionality, as well as customized workflows, dashboards, and reports. Then hosting personalized trainings to ensure a seamless user experience and efficient system operation.• Identified and eliminated team impediments as necessary throughout the sprint• Completed advanced Scrum training to enhance team efficiency within our Scrum ofScrums structure.• Acted as a liaison between technical and non-technical team members, simplifying complex concepts to foster collaboration and drive user adoption.

• Part of an initial piloted program to optimize tour scheduling which has since launched in all markets company-wide. • Supported the product team in increased home showings, decreased insufficient use of time for clients, touring agents and scheduling agents. • Participated in a hackathon where I identified an issue that touring agents and home advisors experienced daily, pitched my idea and worked with developers to create a user-friendly solve through the creation of a new feature on our current platform, Atlas.

Dallas-Fort Worth Metroplex

Recruiting new agents to the emerging Fort Worth team and effectively driving them to surpass metric goals that consistently promote company success. This includes equipping new agents with the skills needed to revenue at least $15,000 in leases per agent, per month• Planned, organized and developed my own product, after identifying a gap in the client experience and industry standard, to deliver clients their personalized consumer facing report in a user-friendly, accessible way which increased my close ratio by 27%• Responsible for the end-to-end success of my personal product from ideation to launch• Recognized an untapped market and successfully pitched a proposal to the CEO resulting in the creation of a new Fort Worth sales team

Dallas, Texas, United States

Gained real-life experience of working at a start up company which required skills as an agile self-starter who thrives in an environment with rapid transformation. My main responsibilities involved keeping in constant contact with clients, and confirming their needs while realigning and setting expectations for market variability, then providing them with a list of best options available in the market.• Among top 10 producing agents consistently quarter over quarter• Built strong referral base resulting in 30% client retention• Set clear personal business goals monthly and quarterly and creating an action plan to attain those goals• Connecting with 50+ clients via weekly check-ins & maintaining the agent to client relationship over time, strong pipeline management and closing ratio

Plano, Texas, United States

While enrolled full time in college courses, I worked full time at lululemon and was promoted twice during my time with the company. Lululemon is a company that gives a great amount of autonomy to each individual store and also each associate, regardless of their position, to run the business as their own. This leads to an abundance of opportunities to develop yourself as well as others.• Earned 2 promotions in my time at lululemon, advancing to a key leader then onto the store business lead• Conceptualized a plan for an area-wide hiring event which I planned and hosted which resulted in hiring 12 new agents to onboard for the holiday • Frequently used hiring software, running background checks, conducting interviews and training workshops• Conducted quarterly performance reviews to assess areas of strengths and areas of opportunity for each individual store associate

Business/Commerce, General

Bachelor Of Arts - Ba, Business