- Lead community engagement activities for client companies.- Leveraged the extensive network to scheduled meetings for client companies creating access to and understanding of healthcare systems.. - Delivered a high level of service to clients to both maintain and extend the relationships for future business opportunities.

- Oversaw and managed clinical and support staff in patient care activities while maintaining a high level of staff morale and professionalism.- Developed a system of staff communication that ensured proper implementation of treatment plans and comprehensive patient care.- Investigated and reported issues relating to patient care or conditions that might hinder patient well-being.- Led the planning and achievement of goals and objectives consistent with the agency mission and philosophy.- Infection Control and Critical Incidents, Risk Management and Quality Improvement plans.- Coordinated with other internal departments and customers to keep operations running smoothly and solve both routine and complex problems.- Handled understaffing, disputes, terminating employees and administering disciplinary procedures.- Organized and led day of staff orientation and training to promote collaboration.- Maintained all confidential personnel files, license and CPR compliance records. Ensured HIPAA compliance.- Evaluated patient care needs, prioritized treatment, and maintained patient flow.

- Produced business performance reporting packages.- Analyzed financial, statistical and operational data trends.- Presented "what if" scenarios for budget assumptions and forecasting strategies.- Researched potential investments - Built databases for forecasting future financial performance.- Reviewed and analyzed project spending throughout project life cycle.