Taylor Tobin Email & Phone Number

Kansas City, Missouri Area

• Oversaw over 600 volunteers, yielding $1,489,000 in savings to hospital• Implemented new online application process, decreasing paperwork processing time by 30%• Created targeted marketing efforts to recruit 80 new volunteers• Collaborated with department heads to assess volunteer effectiveness and amplify customer satisfaction• Authored new volunteer handbook for training on policies and procedures • Surveyed visitors to advance way-finding… Show more • Oversaw over 600 volunteers, yielding $1,489,000 in savings to hospital• Implemented new online application process, decreasing paperwork processing time by 30%• Created targeted marketing efforts to recruit 80 new volunteers• Collaborated with department heads to assess volunteer effectiveness and amplify customer satisfaction• Authored new volunteer handbook for training on policies and procedures • Surveyed visitors to advance way-finding program in hospital • Trained volunteers on hospital policies and procedures• Developed a mentorship program as a member of the Employee Engagement Team• Executed Volunteer Recognition events• Interviewed potential volunteers on a daily basis Show less

Overland Park, Kansas

• Redesigned store opening and closing procedures to streamline processes and slash labor costs• Spearheaded social media platform attract strategies to increase online presence and promote product visibility • Trained over 10 new employees and acted as an advisor in their professional development• Promoted within 6 months of employment • Built solid customer relationships and acted as a point person for customer concerns• Supported inventory and ordering for the store… Show more • Redesigned store opening and closing procedures to streamline processes and slash labor costs• Spearheaded social media platform attract strategies to increase online presence and promote product visibility • Trained over 10 new employees and acted as an advisor in their professional development• Promoted within 6 months of employment • Built solid customer relationships and acted as a point person for customer concerns• Supported inventory and ordering for the store merchandise • Operated a POS system to itemize and complete an average of 100 transactions per day Show less

Overland Park, Kansas

• Demonstrated ability to remain calm and collected in a fast-paced environment by staying focused on my work on busy days • Recognized by supervisors and customers for excellent communication and organization skills• Mentored new employees and reviewed their progress with managers

Bachelor’S Degree With Highest Distinction, Communication Studies

Activities and Societies: National Collegiate Honors Society, Lambda Pi Eta National Communication Honor Society Minor in Sociology

High School Diploma, General Studies

Activities and Societies: International Studies, Student Council, National Honors Society, Spanish National Honors Society