● Led financial strategy and operational oversight, driving robust P&L performance and fostering a culture of financial accountability● Expanded monthly client base by over 17x, from 40 to 700+, while helping triple wallet share and strategically growing Annual Recurring Revenue (ARR) ● Boosted EBITDA margins and overall revenue, achieving over 75% of revenue through Monthly Recurring Revenue (MRR) models● Instituted comprehensive KPIs, OKRs, and performance dashboards, aligning production and talent metrics with company goals and optimizing operational efficiency● Scaled team size from 4 to 80+ while establishing a culture with industry-leading employee retention and exceptional eNPS scores (60+)● Helped develop strategic partnerships with major industry players, including Sony, Control4, Crestron, and Savant Systems, through targeted negotiations and campaign execution● Awarded Inc5000 honors five times (2019–2023) with an average three-year growth rate exceeding 152%● Named a Dealerscope Magazine 40 Under 40 Honoree in 2022, recognizing leadership and industry impact● Served as “Integrator” within the Entrepreneurial Operating System (EOS), facilitating alignment between organizational goals and operational execution

• Streamlined end-to-end administrative operations, including finance, accounting, cash-flow management, and process optimization for maximum efficiency• Developed and implemented financial models that accelerated organic growth, supporting scalable expansion and profitability• Partnered with CEO on high-impact initiatives, analyzing market opportunities to drive sales growth and strengthen brand presence• Applied SWOT analysis to refine product strategies, aligning offerings with market demands to optimize positioning and impact

Acted as the day-to-day lead for the Operations department of a ~$40m international non-profit organization• Directed procurement, logistics, and operations for headquarters offices in Los Angeles and DC, ensuring streamlined and efficient processes.• Conducted internal audits across international offices, enhancing operational system integrity and ensuring full grant compliance.• Led analysis of organizational purchasing exceeding $1 million annually, optimizing cost-efficiency and regulatory compliance.• Analyzed all purchasing for organizational efficiency and compliance ~$1 million per year• Increased turnaround time of purchase orders by working with senior management to implement new system• Managed operations staff of 3-4 employees and interns• Served as point of contact for operations department for 20+ satellite offices worldwide

• Recruited and oversaw organization’s internship program• Backstopped human resources department for international recruiting and staffing needs

Served as a Peace Corps Volunteer in The Gambia (West Africa), promoting ICT (information communication technology) at a local high school • Managed & implemented ICT development programs in schools, local businesses and community organizations• Served as project manager: planned the program, oversaw staffing needs, budgets and implementation• Trained 500+ high school students in basic information technology coursework• Measured and analyzed results, motivated and challenged personnel, mentored advanced students

• Created unique marketing and promotional campaigns for artists• Helped artists gain national industry exposure and publicity, several #1 charting positions in industry publications• Promoted clientele to radio stations, retail outlets across North America

• Assisted with creation of internet radio database and general administrative support for New Media department

• Help coordinate innovative marketing strategies to promote artists• Set-up in-store performances with other signed artists