Taylor Whiteley

Taylor Whiteley Email and Phone Number

Associate Director, Customer Success UK @ Bloomreach
London, GB
Taylor Whiteley's Location
Greater London, England, United Kingdom, United Kingdom
Taylor Whiteley's Contact Details

Taylor Whiteley work email

Taylor Whiteley personal email

n/a
About Taylor Whiteley

Taylor Whiteley is a Associate Director, Customer Success UK at Bloomreach. They possess expertise in customer service, teamwork, translation, public speaking, communication and 41 more skills. They is proficient in Chinese. Colleagues describe them as "Taylor’s ability to engage with all levels of stakeholder during the implementation was fantastic, she was keen to understand our offering as a business and tailor (excuse the pun) Bloomreach’s offering to support us at M and M Direct. Furthermore, Taylor’s knowledge or the market and Bloomreach’s product range is brilliant. Look forward to our continued partnerships.", "I had the pleasure to work together with Taylor for several years on many clients of Selligent. Taylor is an excellent Client Success Manager / Account Manager because of her enthusiastic drive & personality. She is able to work with anyone from IT stakeholders to CEO's, making her a great team player and overall a big added value to any team due to her experience. I would highly recommend Taylor !", and "I had the pleasure to work with Taylor in the ING onboarding process into Selligent´s email distribution engine and in a difficult contract renewal and migration project to a new cloud based platform requiring from technical discussions with Legal and IT senior managers holding very distinct risk appetite and tolerance levels. Taylor made it possible thanks to her prior experience and to her strong personal skills, always looking for consensus and for balanced solutions. Taylor is an excellent team player and someone you can trust"

Taylor Whiteley's Current Company Details
Bloomreach

Bloomreach

View
Associate Director, Customer Success UK
London, GB
Website:
bloomreach.com
Employees:
1096
Taylor Whiteley Work Experience Details
  • Bloomreach
    Associate Director, Customer Success Uk
    Bloomreach
    London, Gb
  • Bloomreach
    Senior Manager, Customer Success Uk
    Bloomreach Jan 2023 - Present
    Mountain View, California, Us
    Leading a team of 8 CSMs in the UK to drive value and success across a growing client base- Average retention rate 95-100%- Running a multi-million dollar portfolio- Lead + nurture a team at varying levels
  • Bloomreach
    Senior Customer Success Manager
    Bloomreach Oct 2022 - Apr 2023
    Mountain View, California, Us
  • Bloomreach
    Customer Success Manager
    Bloomreach Oct 2021 - Oct 2022
    Mountain View, California, Us
  • Insider.
    Strategic Account Manager
    Insider. Feb 2021 - Oct 2021
    Oo
    Insider is the world's first integrated Growth Management Platform (GMP), backed by Sequoia Capital.Insider Growth Management Platform (GMP) helps digital marketers drive growth across the funnel, from Acquisition to Activation, Retention, and Revenue. Leveraging real-time predictive segmentation powered by Artificial Intelligence and Machine Learning capabilities, Insider empowers marketers to deliver personalised journeys through an omnichannel approach. Built on a unified data layer, GMP is easy to implement and simple to use, avoiding the need for complex integrations and dependency on IT teams. Insider simplifies the life of digital marketers and helps them drive growth for their brands, with zero marketing waste.
  • Selligent Marketing Cloud
    Client & Partner Success Manager
    Selligent Marketing Cloud Jan 2019 - Feb 2021
    Nashville, Tennessee, Us
  • Dynistics
    Head Of Operations
    Dynistics Jun 2018 - Dec 2018
  • Dynistics
    Senior Account Manager
    Dynistics Mar 2017 - Dec 2018
    Dynistics is a leading UK based Business Intelligence and Analytics software house that delivers bespoke Dashboards and Scoreboards to over 110,000 users that allow organisations to monitor, analyse and improve operational performance.Our innovative organisational reporting software, Active Dashboards, transforms your business intelligence and presents data from your existing systems in a broad range of stunning graphical chart types. Business reporting has never been easier or more interactive. Following a major investment by Hearn Capital in 2015, Dynistics has strengthened its commitment to its 100+ clients by significantly investing in new product development and support capability. I am a dedicated Account Manager and committed advocate to these clients, ensuring that they maximise the potential of Dynistics software and continue to reap the rewards of transforming data into actionable intelligence and insight. Firmly cemented in the technology sector, advising clients across two continents, I prioritise positive customer experience and assist organisations in harnessing s big data effectively, making smarter decisions, increasing productivity and stimulating revenue growth.
  • The Phoenix Partnership (Tpp)
    Account Executive
    The Phoenix Partnership (Tpp) Oct 2013 - Sep 2016
    Leeds, West Yorkshire, Gb
    As a Mandarin speaking Account Executive, I was responsible for the management of all strategic, operational and relationship activities within China.TPP have offices in the UK, China and Saudi Arabia. We are dedicated to delivering world class healthcare software through our innovative products, SystmOne, SystmOnline, SystmConnect and SystmInsight. Our philosophy is to join up healthcare across communities based on a single medical record ethos, improving access to clinical data and empowering patients to take part in their care. We are known for our outstanding achievements in the UK, providing electronic medical records on our centralised database for over 40 million patients. Our product is currently used by more than 200,000 NHS staff who perform an average of 120 million transactions on our servers everyday.After 18 years of success in the UK, we are now looking to expand our offering to deliver connected care to new markets abroad, tackling global problems of the rise in non-communicable diseases and ageing populations. We believe we are the only software company in the world to offer truly integrated electronic medical records.
  • Newcastle University
    Student Ambassador
    Newcastle University Sep 2009 - Jun 2013
    Newcastle Upon Tyne, Tyne And Wear, Gb

Taylor Whiteley Skills

Customer Service Teamwork Translation Public Speaking Communication Leadership Account Management Research Academic Writing Project Management Business Relationship Management Relationship Building Networking Higher Education Qualitative Research Problem Solving Interpersonal Skill Customer Relationship Management Data Analysis Interpreting Sales Healthcare Strategy Business Development Customer Retention Salesforce.com Client Relations Client Services Customer Satisfaction Fundraising Critical Thinking Strategic Planning Team Leadership Microsoft Office Business Strategy Management Business Intelligence Spanish Mandarin French Analytics Operations Time Management B2b Software Marketing Strategy Business To Business

Taylor Whiteley Education Details

  • University Of Newcastle-Upon-Tyne
    University Of Newcastle-Upon-Tyne
    French And Spanish)

Frequently Asked Questions about Taylor Whiteley

What company does Taylor Whiteley work for?

Taylor Whiteley works for Bloomreach

What is Taylor Whiteley's role at the current company?

Taylor Whiteley's current role is Associate Director, Customer Success UK.

What is Taylor Whiteley's email address?

Taylor Whiteley's email address is ta****@****e.ac.uk

What schools did Taylor Whiteley attend?

Taylor Whiteley attended University Of Newcastle-Upon-Tyne.

What skills is Taylor Whiteley known for?

Taylor Whiteley has skills like Customer Service, Teamwork, Translation, Public Speaking, Communication, Leadership, Account Management, Research, Academic Writing, Project Management, Business Relationship Management, Relationship Building.

Who are Taylor Whiteley's colleagues?

Taylor Whiteley's colleagues are Peter Roddom, Michaela Mačáková, Lauren Montgomery, Oto Karas, Brian Busch, Mayank Senani, Filip Lichtneker.

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