Taylor Asuncion

Taylor Asuncion Email and Phone Number

Service Manager @ Sentier HC LLC | Customer Onboarding, Zendesk @ Sentier HC LLC
waukesha, wisconsin, united states
Taylor Asuncion's Location
Waukesha, Wisconsin, United States, United States
About Taylor Asuncion

With a degree in Communication Sciences and Disorders from Arizona State University, I currently excel as a Service Manager at Sentier HC LLC, where customer satisfaction is my domain. My expertise in customer onboarding and proficiency with Zendesk Customer Service Software underpin my approach to service management, ensuring that every interaction adds value and fosters loyalty.At Sentier HC, we've achieved over 50 five-star reviews, a testament to our team's dedication and my commitment to resolving issues with empathy and efficiency. Proficient in Spanish, I bridge communication gaps and empower customers with knowledge and solutions. My focus on training and leading teams aligns with our company's culture of excellence and continuous improvement, contributing to a shared vision of exceptional service delivery.

Taylor Asuncion's Current Company Details
Sentier HC LLC

Sentier Hc Llc

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Service Manager @ Sentier HC LLC | Customer Onboarding, Zendesk
waukesha, wisconsin, united states
Website:
sentierconnect.com
Employees:
6
Taylor Asuncion Work Experience Details
  • Sentier Hc Llc
    Service Manager
    Sentier Hc Llc Jun 2020 - Present
    Waukesha, Wisconsin, United States
    As a Service Manager at Sentier HC LLC, I successfully resolved customer complaints, troubleshooted technical issues, interview, and train new hires, and promoted new products to drive sales. Achieved 20+ 5-star reviews on Google within the first year, showcasing exceptional customer satisfaction skills.
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  • Frontdoor, Inc.
    Customer Relations Specialist
    Frontdoor, Inc. Nov 2019 - Jun 2020
    Phoenix, Arizona, United States
    In my role as a Customer Relations Specialist at Frontdoor, Inc., I communicated with customers daily to ensure satisfaction. Handled escalations and denial claims, writing formal letters to homeowners. Achieved high customer satisfaction and resolution rates.
    View
  • Walgreens
    Shift Lead
    Walgreens Jan 2016 - Nov 2018
    Delafield, Wisconsin, United States
    In my role as a Shift Lead at Walgreens in Delafield, Wisconsin, I played a key role in overseeing store operations, supervising and mentoring associates, and ensuring customer satisfaction. By resolving customer complaints and implementing strategies to boost employee morale, I contributed to the store's success in achieving higher NPS survey scores.
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Taylor Asuncion Education Details

Frequently Asked Questions about Taylor Asuncion

What company does Taylor Asuncion work for?

Taylor Asuncion works for Sentier Hc Llc

What is Taylor Asuncion's role at the current company?

Taylor Asuncion's current role is Service Manager @ Sentier HC LLC | Customer Onboarding, Zendesk.

What schools did Taylor Asuncion attend?

Taylor Asuncion attended Arizona State University.

Who are Taylor Asuncion's colleagues?

Taylor Asuncion's colleagues are Becky Woods.

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