- Generate, file, and maintain up to date records and tracing on live ocean import shipments and building no bridge shipments from scratch. - Respond to customer inquiries and follow-up to ensure issue resolution. Also replying to overseas requests. - Maintain knowledge of the NVOCC guidelines and SOP. - Communicate with carriers, overseas agents, and customers via telephone and email.- Maintain knowledge of CBP/US Customs regulations, inco-terms and general freight forwarding terms. - Notify customers of any delays regarding arrival or delivery of their cargo.- Track, trace, and update statuses of shipments on a daily basis. - Ensures accurate and timely data entry into our system (Navisphere).- Maintains effective communication with customers, vendors, other C.H. Robinson offices, and co-workers through a high volume of e-mails, phone calls and verbal contact.- Meet key performance indicators to support the department, branch, product and overall company goals.

- Displaying strong mathematical aptitude. - Open the bar, and set up workstation for the duration of that entire day until close. - Answer and process call-in orders, and making sure they go to the appropriate guest or employee. - Inform, and train all other Front-Of-House employees of changing protocols and procedures. - Mastery of all classic and upcoming cocktail recipes, and creating new and exciting beverages. - Creating a comfortable and positive work environment that is fun for both employees, and guests. - Maintaining a candor, repertoire, and professionalism that has been well reviewed and sought out via corporate and customer response.

Greeting clients entering the office.Filing and organizing confidential client information, and attorney banking.Responding to clients inquiry and forwarding them to the appropriate attorney.Scheduling meetings. mailing invoices and preparing client forms.Preparing conflict of interest reports.Switchboard; routing calls to the appropriate attorney or assistant.

- Manage the day-to-day operations of the office- Maintain corporate, legal, and financial documents- Welcome guests, new applicants, and visitors to the office daily- Organize and maintain flies and records. I have created a paper and electronic filing system accessible to all senior managers. - Plan and schedule interviews, meetings and appointments- Prepare and edit correspondence, reports and presentations- Make travel and guest arrangements- Provide superior administrative support- Coordinate with companies LLC compliance managers to ensure all procedures are within the company’s compliance guidelines.- Manage all job postings that include the purchase and posting of ad space on multiple job boards.

- As an Administrative Assistant to two Senior Managers I carried out duties such as a Leasing Assistant that entailed handling the asset management of all Information Technology equipment using Excel and SharePoint. I was the point of contact for other companies such as IBM, and CSI Leasing.- I also worked as a backup Switchboard Operator/Receptionist for the company at their corporate location.- My other responsibility was as a Cellular Services Assistant in which I ordered company smart phones and tablets for employee use. I tracked all listed and unlisted devices as to when an employee would reach the end of their contract or need service for a new plan (working with Verizon, Sprint, and AT&T).

- maintain a mobile schedule of picking up and dropping off packages, and signing release forms- commute from one location to another with documents and packages

- Assisted customers in understanding current promotions- Assisted customers in opening credit accounts- Manages inbound calls and order retrievals- Helped supervise for LP in the fitting rooms

- attended to the register duties (counting down the drawer, balancing the drawers in the morning and night shifts, and keeping record of my sales goals weekly)- maintained the cleanliness of the health goods store with one other associate- prepared an array of 50+ multi-nutritional smoothies, answered health questions