Senior Operations Manager
Current- Oversee the operational efficiency of 75 European Wax Center locations across 8 states to ensure proper and effective processes are intact to achieve revenue goals - Liaison for new center construction and acquisitions of centers - Strategize with team on processes that will directly impact KPIs to reach monthly and annual sales goals - Communicate priorities to maximize associate performance, increase sales opportunities and profitability- Maintain exceptional guest experience and brand standards - Drive associate retention and performance through ongoing coaching and development of those in leadership roles