Taylor Montgomery Email & Phone Number

✔ Manages the Customer Support team at Mid Continent Controls✔ Creates a positive environment where every team member is appreciated and happy to be there.✔ Works with all departments to continue to improve overall customer satisfaction.✔ Coordinates customer quotes and purchase orders with engineering and production.✔ Communicating with other departments to ensure new programs are completed in a timely and accurate manner to meet customer requirements.✔ Quoting repair costs to customers, and ensuring quotes are signed.✔Provides cost, lead-time, and status to customers in a timely and professional manner.✔ Identifying common problems and taking action to solve them in a respectful matter. ✔ Training new hires for the customer support team.✔ Partners and listens to team member to find solutions to customer issues.✔ Organized while managing multiple projects simultaneously.✔ Schedules and issues new sales for production.✔ Prepares documents, feedback, and reports in an organized manner to share with other departments during weekly meetings.✔Cultivates a working relationship with business partners.✔Always optimistic and up for new challenges.

Derby, Kansas, United States

Worked in order to improve overall customer satisfaction with all departments. Coordinated customer quotes and purchase orders with engineering and production. Verified that all approved repair quotes were signed and filed accurately. Identified any common problems and escalated them to management with suggestions on possible improvements. Trained new customer support reps. Scheduled and issued new sales orders for production while staying organized. Focused on first time accuracy with no mistakes. Very detailed orientated. Kept a positive mindset and helped cultivate a positive work environment. Adapted and accepted new challenges eagerly.

Derby, Kansas, United States

Focused on providing exceptional customer service. Maintained the front desk with a positive attitude. Entered in and verified invoices accurately. Excellent communication over the phone, which included directing phone calls to correct personnel. Responding to inquires over the phone and through email in a timely and professional manner. Received in repair orders, while accurately entering them into MRP. Created and delivered final invoices to customers. Scheduled and issued new sales orders for production. Archived and organized files. Cultivated a respectful working relationship with business partners.

Derby, Kansas, United States

Administrative tasks that include sending out invoices, accomplishing accounting tasks, creating sales orders, repair orders, and archiving important documents. Excelling at first-time accuracy. Proficient communication through emails and phone calls. Always optimistic and up for a challenge.

Online

Equipped with a degree in Creative Writing and an unseemly large amount of coffee at my disposal, I enjoy writing in my free time. I have experience in the publishing world as an editor and slush reader. Now, I am trying to break in as a new writer. I hope to share my stories with other dreamers around the world. Currently working on a couple of projects. Not at liberty to share details yet.

Wichita, Kansas Area

Comfortable in an office setting and excel at computer tasks while focusing on first-time accuracy. Exceptional at Customer Service and self motivated in order to accomplish daily tasks.

Chicago, Illinois, United States

Worked hard in order to make The Vesteal Series come to life. Edited an epic fantasy series and helped publish the books and series of ebooks through Barnes and Noble and Amazon.World building and copy editing. Updated and programed ebooks. Managed social media accounts, emails, and newsletters. Attended conventions, books tours, signings, and much more.

Wichita, Kansas, United States

It's any book lover's dream to surround themselves with pages and pages of imagination and knowledge. As an employee of Barnes and Noble I ensured the satisfaction of each customer while keeping up with the trends within the printed world.

Online

Read manuscripts from slush pile while noting each aspect the book presented. Focused on tone, character development, and pacing. Summarized each story with my findings. Occasionally, helped with cover designs and editing.

Wichita State University

Bachelor'S Degree, Creative Writing

Activities and Societies: • A member of the National Society of Leadership and Success, Sigma Alpha Pi. • A member of the National Honors.

Associate'S Degree, Fine/Studio Arts, General

Activities and Societies: • Vice President of DECA. • Graduated as a member of the Honors Society Phi Theta Kappa.