Taylor Brown Email & Phone Number

Austin, Tx, Us

Austin, Texas, United States

Arch Insurance: Following the acquisition of Allianz’s U.S. MidCorp

Austin, Texas, United States

Austin, Texas, United States

Austin, Texas, United States

Led team of six handling liability claims across 45 states. Conducted file reviews and audits; provided direction on all aspects of claims throughout life of file. Reviewed monthly data; participated in monthly discussions surrounding strategy and application. Provided coaching and feedback to team members. Conducted proactive claims handling training for team and the region to promote growth and development.

Austin, Texas, United States

Successfully manage a majority litigated caseload consisting of coverage review and letter drafting, investigation and determination of liability, evaluation of damage, presentation and round tabling of files and negotiations. Process claims with a wide range of files covering matters such as property damage, bodily injury, directors and officers, habitability, dramshop, negligent security, false imprisonment, and malicious criminal prosecution. Serve as a mentor to assist in professional growth and aptitude of four coworkers, providing ongoing file handling feedback, strategic thinking, and problem-solving tactics. Engage in multiple ongoing initiatives to shape internal culture and professionalism including the Employee Engagement Team, Systems Subject Matter Expert and Medicare Demand Response.Participate in ongoing professional development as a mentee through weekly meetings consisting of file strategy and complex litigated management discussions. Earned “meets” or “exceeds” for all annually set expectations.

Atlanta, Georgia, United States

Conducted thorough investigation of non-litigated property damage and bodily injury claims working from simple and minor damages to more advanced and complex files. Participated as a mentee through regular weekly meetings to discuss tangible ways to enhance investigation, documentation, process, and file strategy. Successfully led weeklong training of newly formed Phoenix Operation, providing onboarding and claims handling for new commercial hires. Volunteered and participated in multiple ongoing projects, including being a Claims Systems Superuser, Innovation Team Member and Ronald McDonald House Volunteer.Earned “meets” or “exceeds” for all annually set expectations.

Westlake Village, California, United States

Tasked with investigation and processing workers compensation claims according to strict California guidelines, including claims investigation, the organization and administration of bi-weekly payments, medical lien negotiation, and impairment rating calculation. Participated in weeklong claims strategy and process project focused on the use and integration of new and innovative technology. Supported senior level claims representatives in workload management. Earned “meets” for all annually set expectations.

· Fulfill mass mailing and recruitment packages · Organize recruitment scheduling and data entry for prospect students · Assist in standard office protocol and routine

Attend campaign meetings in management and creative. Assist in client campaign proposals and creative ad design.