• Provided compassionate and knowledgable customer service by addressing issues and inquiries• Data and prescription entry, resolved insurance issues, and addressed phone calls• Ensured proper dosing, labeling and dispensing of prescriptions in compliance with pharmacy regulations• Managed pharmacy inventory through accurate cycle counts, returning medications to stock, and disposal

• Created and maintained a welcoming and positive customer experience• Trained and supervised staff, providing constructive criticism and points of improvement to ensure efficiency. • Proposed alternative solutions and implemented change when customers were unsatisfied• Managed all duties of opening and closing• Ensured an accurate drawer count, managed deposits, and facilitated bank runs• Assisted in conducting interviews to assess potential candidates for hiring