Taylor Jones

Taylor Jones Email and Phone Number

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Taylor Jones's Location
United Kingdom, United Kingdom
About Taylor Jones

Having held managerial positions in the golf and hospitality industry, I have had the opportunity to work with some of the leading luxury hospitality brands worldwide, including Fairmont and Emaar, both under the management of Troon Golf. These experiences have contributed significantly to my skills and knowledge related to the industry and broadened my understanding of various cultures and business operations.Working at Farimont St Andrews and The Address Montgomerie Dubai offered me valuable exposure to the intricacies involved in ensuring a 5-star service was provided in all aspects of my role. This exposure enabled me to leverage my outstanding interpersonal and communication skills when engaging with diverse clients.

Taylor Jones's Current Company Details

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Taylor Jones Work Experience Details
  • Gc Media Group Ltd
    New Business Manager
    Gc Media Group Ltd Mar 2023 - Aug 2023
  • Stoke By Nayland Resort
    Business Development Manager (Golf)
    Stoke By Nayland Resort Aug 2022 - Mar 2023
    Stoke By Nayland, England, United Kingdom
  • Stoke By Nayland Hotel, Golf & Spa
    Golf Operations Manager
    Stoke By Nayland Hotel, Golf & Spa Sep 2020 - Aug 2022
    United Kingdom
  • Troon
    Senior Golf Operations Supervisor At Address Montgomerie Dubai
    Troon Dec 2019 - Jul 2020
    The Address Montgomerie, Dubai
    Responsibilities:• I run all member events from advertising to tee sheet management and scoring to prizegiving’s and dinners. • Coordinate with the Food and Beverage team for all food and beverage requirements. • In addition to the member events I host Corporate groups with varying numbers and requirements.• To train all new employees in all aspects of the Golf Operation.• I manage and work with a team people of various nationalities to ensure the smooth running of the… Show more Responsibilities:• I run all member events from advertising to tee sheet management and scoring to prizegiving’s and dinners. • Coordinate with the Food and Beverage team for all food and beverage requirements. • In addition to the member events I host Corporate groups with varying numbers and requirements.• To train all new employees in all aspects of the Golf Operation.• I manage and work with a team people of various nationalities to ensure the smooth running of the golf operation. Show less
  • Troon
    Golf Operations Supervisor At The Grove
    Troon Dec 2018 - Dec 2019
    The Grove
    Responsibilities:• Supervising a team of up to 14 people of different ages and levels of experiences.• To train all new employees in all aspects of the Golf Operation.• Assist the Tournament Co-ordinator with set up for golf days.• I maintain all responsibilities from my role as Golf Operations Attendant.
  • Troon
    Golf Operations At The Grove
    Troon Oct 2018 - Dec 2018
    Watford, United Kingdom
    Responsibilities:• Bag Drop: Assist players with their clubs as they arrive and welcome them ensuring to cover all Mystery shopper’s points such as communicating to them where all the facilities are, to direct them into the pro shop to check in for the round and pay and to Valet park cars.• Starter: To start players on time and at the correct timing intervals to assist with the flow of the golf course in the first few holes and let them know about any course information (Mystery… Show more Responsibilities:• Bag Drop: Assist players with their clubs as they arrive and welcome them ensuring to cover all Mystery shopper’s points such as communicating to them where all the facilities are, to direct them into the pro shop to check in for the round and pay and to Valet park cars.• Starter: To start players on time and at the correct timing intervals to assist with the flow of the golf course in the first few holes and let them know about any course information (Mystery Shopper Points) and providing them with all necessary equipment – e.g. Course Guides, Pitch forks etc.• Player Assistant: Assist players on the course and manage pace of play by utilising the Visage system and a hole by hole monitoring system.• Range Attendant: To greet players, guide them to a practice bay providing them with water and tees, cleaning their clubs and making sure they arrive at the correct tee 10 minutes before their allocated tee time.• Looker Room Attendant: Ensure the locker rooms are tidy at all times and provide a shoe cleaning service to the players after their round as well as Bag tag engraving using a CNC machine.• Closing: Greeting the players as the arrive at the 18th green, take their cubs for cleaning as they are putting, provide bag tags to those who wish to have one, explain about the locker room service of shoe cleaning and engraving, provide Troon GSS forms (Guest Satisfaction Surveys), Placing clubs back into their cars or stored neatly. Show less
  • The Golf Shop Of St Andrews
    Golf Sales Co-Ordinator
    The Golf Shop Of St Andrews May 2018 - Oct 2018
    St Andrews, Fife, Scotland
    Responsibilities:• Upselling Products to customers • Stock taking• Order taking • Window dressing• Cash handling • Providing local knowledge to customers• Co-ordinate shipping orders • Telephone Enquiries • Opening and closing shop
  • Elevation Recruitment Group
    Trainee Recruitment Consultant | Engineering & Manufacturing
    Elevation Recruitment Group Dec 2017 - Apr 2018
    Rotherham, South Yorkshire
    Training: • Sales of recruitment services to prospective clients• Conducting interviews and providing feedback to candidates• Objection handling• Advertising on various different job boardsResponsibilities:• Thorough search of the market for candidates to suit different roles • Understand a variety of job specifications• Interview candidates • Utilise various job boardsElevation Engineering & Manufacturing, part of Elevation Recruitment Group,… Show more Training: • Sales of recruitment services to prospective clients• Conducting interviews and providing feedback to candidates• Objection handling• Advertising on various different job boardsResponsibilities:• Thorough search of the market for candidates to suit different roles • Understand a variety of job specifications• Interview candidates • Utilise various job boardsElevation Engineering & Manufacturing, part of Elevation Recruitment Group, has one of the largest and most successful specialist recruitment teams in the region and an extensive network of skilled operational and technical candidates to pull on. We have expert consultants within the following specialist divisions:• Leadership & General Management• Manufacturing & Production• Maintenance & Reliability• Engineering & Technical• Design & Projects• Quality, Health, Safety & Environment• Technical Sales• Parkinson Lee Executive SearchAt Elevation Engineering & Manufacturing we are passionate about the industries we supply to. We love visiting our clients to get to know their products and process and we interview every candidate face to face.We are heavily involved with the local Engineering & Manufacturing business community and recruitment partners with the Institute of Mechanical Engineers (IMECHE) and the Institute of Engineering & Technology (IET). Show less
  • Troon
    Golf Operations At The Address Montgomerie Dubai
    Troon Sep 2016 - Nov 2017
    Dubai, United Arab Emirates
    Training: • Golf Genius Software• Ezlinks Tee Sheet Software• Visage Golf Cart Software Responsibilities:• Assist in the setting up of events and tournaments: Members Competitions, special events (e.g. Nearest the pin, longest drive, straightest drive, hit the gong), Shotgun starts, assisting players check in and make sure they know what tee time they have and/or what hole they are starting on. • Foot Golf: set up competitions and monitor progress over the 9-hole… Show more Training: • Golf Genius Software• Ezlinks Tee Sheet Software• Visage Golf Cart Software Responsibilities:• Assist in the setting up of events and tournaments: Members Competitions, special events (e.g. Nearest the pin, longest drive, straightest drive, hit the gong), Shotgun starts, assisting players check in and make sure they know what tee time they have and/or what hole they are starting on. • Foot Golf: set up competitions and monitor progress over the 9-hole Footgolf course• Set up and take down equipment needed for the day’s operations. e.g. wash golf carts and range balls. Clean members and guest clubs after their rounds.• Meeting and Greeting: greeting the players when they first arrive to the Golf club taking their clubs and directing them to the check in desk, liaising with my colleagues to deliver the clubs to the correct corresponding golf carts.• Starting golfers: providing an introduction to the course and start the players off on time for their game.• Marshalling / On Course Players Assistant: assist all players in checking they had what they needed, distributing cold towels and ice lollies and that all players on the course were moving at a consistent speed so as to make sure there was no delays.• Driving Range / Footgolf Attendant• Ensure a 5-star appearance of all equipment and surrounding areas Show less
  • Troon
    Golf Operations At The Fairmont St. Andrews
    Troon Apr 2016 - Sep 2016
    St Andrews, Fife, United Kingdom
    Training: Troon Golf SkillSoft Certificates: • Leadership Advantage: Customer Focus 2.0• Leadership Advantage: Managing Upward Relations 2.0• POS (Point of Sale) Software Responsibilities:• Flexibility to cover range of roles; Meet and Greet, Starter, Practice Area Attendant, On-Course Ranger, Locker Room Attendant, Retail in both Hotel Gift Shop and Pro Shop. • Money Handling.• Providing an engaging service in all areas of the operation including: Bag… Show more Training: Troon Golf SkillSoft Certificates: • Leadership Advantage: Customer Focus 2.0• Leadership Advantage: Managing Upward Relations 2.0• POS (Point of Sale) Software Responsibilities:• Flexibility to cover range of roles; Meet and Greet, Starter, Practice Area Attendant, On-Course Ranger, Locker Room Attendant, Retail in both Hotel Gift Shop and Pro Shop. • Money Handling.• Providing an engaging service in all areas of the operation including: Bag Drop, Retail Outlets, Professional Shop, Practice Area, Storage Area and both Golf Courses. • Knowledge and understanding of health and safety standards.• Maximising sales revenue e.g. golf boards, buggies, trolleys, hire clubs, balls, shirts, gloves, clubs etc.• To efficiently use POS, Intelligent Golf and other operational systems to ensure a smooth experience for the customer when booking tee times or checking-in.• To be familiar with other golf facilities and other places of interest in the surrounding area.• Ensuring all areas of the operation are clean and presentable. Show less
  • The R&A
    Museum Assistant At The British Golf Museum
    The R&A May 2015 - Aug 2015
    St. Andrews, Fife, United Kingdom
    Responsibilities:• Retail sales• Attending to and cleaning exhibits• Cataloguing and sorting historical artefacts• During the 2015 British Open, the Museum Shop was taken over by IMG and I therefore experienced the excitement of working long hours and under pressure during this event.

Taylor Jones Education Details

  • Madras College, St. Andrews, Fife, Scotland
    Madras College, St. Andrews, Fife, Scotland
    Scottish Highers
  • St. Leonards, St. Andrews, Fife, Scotland
    St. Leonards, St. Andrews, Fife, Scotland
    Gcse

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Taylor Jones attended Madras College, St. Andrews, Fife, Scotland, St. Leonards, St. Andrews, Fife, Scotland.

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