Taylor Cox Email & Phone Number

Bellevue, Wa, Us

Developed, maintained, and supported a comprehensive web portal serving millions of business customers, facilitating transactions on billing and payment pages. Leveraged Angular for the user interface, Java Spring Boot for RESTful APIs, and a Node.js security wrapper to ensure robust functionality.Recognized and rectified a critical issue in managing customer defects during on-call production support. Initiated a weekly training program in collaboration with customer service team leads, successfully decreasing the volume of new tickets from over 20 per week to fewer than 6.Thrived in a dynamic DevOps environment, utilizing industry-standard tools such as OpenAPI for endpoint documentation, CI/CD pipelines for continuous integration and delivery, and Kubernetes for resource management.Designed and implemented an outage notification system for our domain, proactively addressing production incidents before they impacted customers.

Arlington, Va, Us

Improved, maintained, and tested the UI pilots use to design a JSOW mission in the Air Force’s JMPS planner.Performed continuous integration testing across software simulations and hardware-in-the-loop (HWIL) environments. Took initiative and enhanced a program's test tracking capabilities by creating a Python utility to map scenarios to customer requirements. Started this role as at a student level, taking on full job responsibilities in 2019

Designed and built out a full stack application for an airspace reservation system.Implemented a public facing APIs that would allow 3rd party platforms to integrate with the aerial traffic management, autonomous routing, and planning capabilities.