Taylor Crawford, Msm Email and Phone Number

• Manager of the Quarter- Q3• Top Producer of the Quarter- Q2• Achieved 161% of Q2 sales goal• Achieved 195% of Q3 sales goal• Achieved 170% of Q4 sales goal

• Responsible for networking, soliciting, contracting, and coordinating group golf outings and tournaments to meet and exceed revenue and profit goals, both for current and future years. Booked strategically these golf groups by review of the tee sheets across three Robert Trent Jones, Jr. courses and collaboration with the golf operations team. • Achieved 128% of targeted Q3 quarterly sales goal. • Achieved 157% of targeted Q4 quarterly sales goal. • Also responsible for booking the markets of sports, social, non-profit and education.

• Sales Manager on group sales team at InterContinental Chicago Magnificent Mile; responsible for prospecting, negotiating, and contracting guestroom rates, conference space and food & beverage minimums.• Developed and managed national corporate accounts, international corporate, national and international pharmaceutical, wedding and social: 10-75 on peak with an annual goal of $1.8 million. Created and edited all legal sales contracts and addendums for confirmed business.• Proudly represented hotel at various trade shows and conventions. Traveled to clients within assigned market for sales presentations and client appreciation events.

• Promoted within Starwood Hotels & Resorts during Marriott merger.• Solicit, negotiate, and generate contracted revenues from volume prospects meeting criteria for 135 guestroom downtown hotel. Sole seller for this property, responsible for all group generated revenue and execution of Director of Sales duties. • Prospect for new business development by method of cold calling, off-site sales calls, site visits, and attending community events and industry trade shows.

• Coordinator in Complex Sales for Sheraton Grand Chicago and Westin Chicago River North. •Awarded Stellar Performer of the Month-Nominated for Stellar Performer of the Year 2016• Assist a team of group sales managers and account directors with proposals, merging and editing of group contracts, field new sales leads and prepare for client site visits.• Manager of Social Tables event diagramming software transition project for catering and sales department.

• Event Manager of all events hosted at Country Club of Boyne; located at Boyne Highlands. Designed and coordinated weddings, serviced corporate meetings, assist pro shop and golfers during Boyne Highlands' golf tournaments and led membership parties. Restaurant Manager to staff of servers and bartenders during events and lunch and dinner service.

•Manage ski school's front desk and call center for registering guests into Boyne Mountain Ski School Academy for private and group ski and snowboard lessons.• Train and assist fellow reservations specialists on CRM database, RTP to create and complete lesson reservations, customer accounts and sales transactions.

• Event coordinator for weddings, golf tournaments and membership parties. Marketing coordinator of all social media platforms & re-developed home website.• Assist members with billing & club services. Meet with prospective and new members selling the various membership levels. Give tours of club property and amenities.

• Marketing and Public Relations Intern for Boyne Michigan Resort's marketing team; completing assignments given by Director of Communications such as writing press releases, fact sheets and social media posts.

• Adventure Center supervisor responsible for registering guests for resort activities, created staff schedule, managed and trained team of zipline guides and activities coordinators. Lead zipline tour guide for groups on zipline adventure tours and twin zip.

• Completed internship for Sport Management minor as Boyne Mountain recreation and events intern. Based in the Adventure Center managing resort activities consisting of zipline tours, sailboat rentals, family bonfire nights and hayrides.• Girls camp counselor and event developer for week-long teen summer camp. • Tennis instructor for private lessons and groups through Boyne Country Sports.

• Cold-caller to alumni, parents and fans fundraising for specific University programs such as scholarships, colleges, and athletics. Raised over $30,000 individually.• Developed exceptional rapport with donors, overcome rejections, and proudly market the University.

• Intern for the resort's golf operations, positioned in the pro shop to coordinate and develop the day to day operations of 3 championship level award-winning golf courses. • Check in golfers and complete tee time reservations through EZLinks system, coordinate group/scramble play, sell pro shop merchandise, participate in department and hotel intern meetings, and created portfolio of my educational development of golf resort and PGA club operations.