Taylor Cullers Email & Phone Number

Hastings, Mn

-Built a new record-breaking, retail program from the ground up due to COVID-19 restricting events from happening. -Question & listen to customers; identify the customer's wants, needs, set agenda to obtain desired results, ensure that all homeowners are able to meet for a reasonable amount of time; solicit assistance from other team resources as appropriate to ensure customer is served appropriately. Obtain and input all essential appointment information correctly.-Assume responsibility, including follow-up, for all problem resolution and customer satisfaction within your responsibility and authority. Respond to customer inquiries for information and/or service in a timely and accurate manner.-Assist in researching and confirming events where RbA products and services can be showcased with the sole purpose of creating exposure and generating qualified leads.

Greater New York City Area

-Host at high-end venues, parties, and events as a friendly, courteous, and helpful greeter.-Help coordinate real-estate events, wine tastings, galas, and corporate parties to ensure every guest has a positive experience.-Facilitate in event details, such as decor, catering, entertainment, transportation, location, invitation list, special guests, and equipment.-Became familiar with Moët Hennessy USA products to promote at luxury events and make guests knowledgeable of the products.

Greater New York City Area

-Lead reservationist for four New York metro area luxurious restaurants - Benjamin Steakhouse, Benjamin Steakhouse - White Plains, Benjamin Prime, and The Sea Fire Grill.-Multi-tasked under pressure to filter emails, phone calls, new marketing opportunities, private dining events, and assisting with our high-volume concierge program.-Promoted twice in two months - from lead hostess to corporate reservationist to event coordinator.

Greater Minneapolis-St. Paul Area

-Lead hostess at one of the top ten steakhouses in the world located in downtown Minneapolis. -Worked the 2018 Superbowl and dealt with celebrities needs. -Provided accurate and timely information to clients, vendors, and meeting planners while focusing on customer satisfaction to create customer loyalty.-Maintained the pace of the restaurant while greeting guests with a positive friendly attitude, escorting guests to their table as well as monitoring table rotation. -In charge of answering the phone, booking reservations, making confirmation calls, and answering any miscellaneous questions from guests.