Taylor East Email & Phone Number

Bristol, England, United Kingdom

· Manage Purchase Ledger Control Account using Sage50· Organising payments for both Domestic and International suppliers· Manage Sales Ledger Control Account; liaise with customers, sending statements, taking payments and chasing debt· Assist with pricing and booking in stock· Quarterly VAT returns and Month End procedures· Transferred our filing system from paper based to Dext online· Manage import and export duties and any communications with HMRC· Work very closely with the MD, taking on many financial/admin/HR tasks that may arise

Bath, England, United Kingdom

· Preparing VAT returns on a quarterly basis and annual year-end accounts using QuickBooks/Xero and Excel· Communicating with clients regularly· Completing both monthly and weekly payrolls, including the Furlough scheme and Pensions· Preparing all clients to transition to becoming MDT compliant and also paper-free.

Bath, England, United Kingdom

· Work with older and vulnerable customers with complex needs, supporting them with finances, poor mental health and alcohol/drug use to empower them to fulfil their potential· Build strong customer relationships and deliver excellent fact-to-face customer service· Dealing with difficult situation, challenging conversations and performing great resilience and decision making· Managing my own calendar and excellent time management and team player· Administration duties such as recording all support carried out, liaising with other support teams in local area, training, managing emails and communicating remotely with team

Somerset, England, United Kingdom

• Dealing with customer queries and complaints over the phone and in person.• Managing Spa appointments and classes to ensure smooth running of day-to-day business.• Ensuring the anonymity of VIP guests were preserved throughout their stay. This was expected on, and off the clock, due to the clientele catered for at the house.• Helping clients understand the various treatments on offer, recommending where applicable.• Maintaining the high standards of poolside, sports facilities and treatment areas at all times.• Serving food and drinks throughout the estate, while running the reception desk.• Responsible for opening, closing and cashing up at the end of the day.• Heavily involved in training new staff, ensuring the high standards of the house are maintained.

Australia

• Managing a 100+ seated section at peak times, ensuring all order were correct whilst providing excellent customer service at all time.• Adhering to the strict alcohol rules and regulations in Australia, refusing alcohol on a regular basis to individuals that didn’t meet these standards.• Working closely with the Bar and Kitchen teams, to keep service running smoothly and customers always leaving with a smile

Bath, England, United Kingdom

• Preparing Accounts and Bookkeeping, using Sage & Iris software to input and check correct accounts.• Answering the phone and visiting clients, maintaining professionalism at all times.• Management of Weekly and Monthly payroll reports, keeping 100% accuracy.• Preparing VAT returns on a quarterly basis for key clientele across the business.• Communicating with HMRC on behalf of all clients, ensuring all information was given accurately and matters settled as quickly as possible.

Aat Full Licence, Accounting, Maat

A Level, Information Technology, Aa*

A Level, Business, B