Taylor E. Cunningham Email & Phone Number

Connecticut, United States

Member of the senior management team and key leadership team member. Providing strategic and operational leadership across the organization, overseeing various functions, managing staff, and ensuring that the organization's mission is effectively achieved.• Oversee the management of specific departments, ensuring alignment with the organization’s mission and strategic goals. • Provide guidance and support to department heads and staff.• Work closely with the Executive Director to… Show more Member of the senior management team and key leadership team member. Providing strategic and operational leadership across the organization, overseeing various functions, managing staff, and ensuring that the organization's mission is effectively achieved.• Oversee the management of specific departments, ensuring alignment with the organization’s mission and strategic goals. • Provide guidance and support to department heads and staff.• Work closely with the Executive Director to develop and implement organizational strategies and initiatives.• Collaborate with the Executive Director and other Board members to develop and execute the organization’s strategic plan.• Monitor progress towards strategic goals and adjust as needed.• Assist in the preparation and management of the organization’s budget, ensuring effective resource allocation.• Review financial reports and work with the finance team to monitor financial performance.• Leads efforts to secure funding through grants, donations, and partnerships, working closely with the development team.• Build and maintain relationships with donors, sponsors, and community partners to support the organization’s financial sustainability.• Ensure compliance with legal, regulatory and organizational standards, maintaining transparency and accountability.• Represent the organization at public events, meetings, and conferences, advocating for its mission and increasing visibility. Show less

Wallingford, Ct

Create engaging Learning and Development solutions for Verizon Business Markets sales channel audience (4,500 sales reps) to improve sales performance and adapt to the evolving industry.• Lead designer and developer of training programs to amplify performance metrics by standardizing strategic and efficient sales processes in leadership and rep duties.• Lead designer, developer and facilitator of an onboarding program for a new sales organization that prepares account executives with a… Show more Create engaging Learning and Development solutions for Verizon Business Markets sales channel audience (4,500 sales reps) to improve sales performance and adapt to the evolving industry.• Lead designer and developer of training programs to amplify performance metrics by standardizing strategic and efficient sales processes in leadership and rep duties.• Lead designer, developer and facilitator of an onboarding program for a new sales organization that prepares account executives with a combination of advanced technological knowledge, soft skills and business acumen to generate revenues of $20M in private network sales, a key company priority for 2023.• Lead designer and developer of innovative onboarding, continuing education and leadership development programs to establish training products that efficiently ramp up new employees and increase productivity, sales and cost savings at rates higher than embedded base within 3 months.• Create learning experiences in multiple delivery modalities, including live virtual, classroom, asynchronous e-Learning, curated pathways and performance support systems to reach all learning styles and maximize reach and impact.• Scope, consult, and collaborate with business stakeholders to conduct needs analyses in order to identify core competencies, establish strategic learning outcomes and create authentic training solutions that improve performance and support career development.• Continuously evaluate program efficiencies and continuously improve learning solutions using an iterative process.• Partnered with multiple departments and channels to design and launch business transformation training program that increased sales revenues by 18%.• Developed and launched emergency training program to convert field salespeople into telesales and digital sales roles that resulted in 0 lost jobs at the beginning of the Covid-19 pandemic.• Received multiple recognition awards for work in launching critical programs and initiatives. Show less

New England

Managed East Territory Verizon Business Markets Sales Channel L&D needs by designing and delivering instructor led trainings and development programs to upskill employee learning needs.• Led national SMB New Employee Onboarding Program and SMB continuing education programs• Conducted ‘train-the-trainer’ sessions to upskill delivery teams on new courses and set industry-leading standards• Facilitated coaching workshops for leadership and field employees increasing sales revenue to… Show more Managed East Territory Verizon Business Markets Sales Channel L&D needs by designing and delivering instructor led trainings and development programs to upskill employee learning needs.• Led national SMB New Employee Onboarding Program and SMB continuing education programs• Conducted ‘train-the-trainer’ sessions to upskill delivery teams on new courses and set industry-leading standards• Facilitated coaching workshops for leadership and field employees increasing sales revenue to 50% YOY • Designed and rolled out sales workshop that grew B2B communication system sales by 185%• Developed product knowledge education program targeted for all Retail employees leading to an increase in new SMB account growth by 38% including an increase in specialized product gross adds by 48% Show less

New England

Developed and delivered training programs and provided coaching for leadership and new employees to increase sales performance in New England region.• Authored and implemented leadership skill drill workshop that led to an increase in new growth sales by 300%• Designed and launched sales coaching program that increased tablet sales by 52%• Co-managed top Retail New Hire program in Northeast Area to increase new employees’ sales rates

Meriden, Ct

Developed and facilitated sales training and coaching for front-line employees in three call centers.• Facilitated Internet of Things training to increase B2B sales• Developed and facilitated 4G LTE Update training to raise 4G adoption rate• Led community outreach program with regional high school to highlight Verizon’s community contributions

Graduate Certificate, Human Resources Management

Master Of Business Administration (M.B.A.), Management

Bachelor Of Arts (B.A.), History, Concentration In American History

Activities and Societies: Member of Connecticut College Alumni of Color Certification: Secondary Education Teaching Certification in CT

History