Taylor E. Thompson Email & Phone Number

Minneapolis, Mn, Us

Led parts of the comprehensive redesign of Access Online, a payment solutions software, to enhance user experience and functionality. Collaborated with engineers to implement a new design system and partnered with product managers to align on project goals, ensuring effective communication and a streamlined development process. Actively participated in stakeholder pitches and client testing sessions, utilizing feedback to refine our solutions and improve overall product performance.

Tucson, Arizona, Us

Spearheaded multiple research initiatives and developed detailed user journeys, along with conducting competitor analyses to guide design decisions. Launched tools and facilitated user testing for both new and existing features, significantly enhancing user engagement and driving monetization for customers and businesses. Played a key role in the hiring process for design and engineering positions, contributing to the team's growth and development.

Tucson, Arizona, Us

Supported both design and marketing initiatives by creating a comprehensive design system library and delivering accessibility-compliant design components. Additionally, I produced engaging marketing assets to raise awareness of digital accessibility, effectively bridging the gap between design and outreach.

Founded and operated my own LLC in 2019 as a freelance graphic designer, leveraging creativity and technical skills to deliver visually compelling designs that met client needs. Collaborated closely with clients to understand their goals, translating their visions into engaging branding, marketing materials, and user interfaces. Focused on user-centered design principles to ensure that my work not only captivated but also enhanced the overall user experience. Adapted to diverse projects, tackling everything from logo design to comprehensive branding strategies with attention to detail.

Atlanta, Ga, Us

Contributed creative solutions as part of the marketing team, including infographics, logos, marketing materials, and social media content. Enforced the district's style guides and enhanced its overall visual identity. Traveled off-site to meet with school officials and assemble design materials.

Seattle, Washington, Us

Delivered exceptional customer service and built lasting relationships with clients. Engaged with customers to understand their needs, providing personalized recommendations and styling advice. Maintained in-depth knowledge of Nordstrom's luxury products and trends, achieving sales targets and earning recognition as a top salesperson during the peak holiday season. Collaborated with team members to create visually appealing displays, enhancing the overall shopping experience.

San Francisco, California, Us

Delivered engaging English lessons to children ages 5-13 in China, fostering a positive and interactive learning environment. Developed tailored lesson plans for diverse learning styles and utilized digital tools to maintain student interest. Assessed progress through regular evaluations, providing constructive feedback, and cultivated strong relationships with students and parents to promote a supportive classroom atmosphere.

Chiang Mai, Th

As an English language teacher, I had the privilege of teaching over 50 non-native English speakers ranging from ages 5 to adults, at one of Chiang Mai's highly regarded educational programs. Additionally, I volunteered in the Thai Hung village of Vietnam, where I taught children between the ages of 5 and 16.During my time as a teacher, I created detailed lesson plans and graded assignments to ensure my students' progress. I also leveraged my international background to introduce and expose my students to various customs around the world while assimilating theirs. As a result of my efforts, I successfully graduated 100% of my students from beginner to intermediate fluency levels.

Executed special events as part of a small design team, ensuring clients remained within budget and met deadlines. Responsibilities included strategizing, designing, and overseeing event details, while cultivating positive relationships with vendors for preferential rates. Consistently exceeded customer expectations, leading to repeat business and word-of-mouth referrals. Supported day-of execution and provided feedback to improve processes. Additionally, generated and shared daily social media content to boost brand awareness and drive inbound traffic.

Served as a waitress in a family-owned French-Mexican restaurant, focusing on friendly and attentive service to create a welcoming atmosphere for guests. Managed multiple tables, took orders accurately, and collaborated with kitchen staff to ensure smooth operations. Built positive relationships with regular customers and helped train new team members, sharing tips for delivering excellent customer experiences.

New York, Ny, Us

Provided personalized service as a concierge at a boutique hotel, enhancing guests' experiences. Assisted with check-ins and check-outs, offered local recommendations, and arranged reservations for dining and activities. Managed special requests and coordinated with various departments to ensure a seamless stay. Built rapport with guests, creating a welcoming atmosphere and fostering repeat visits.

As a Wedding Coordinator Intern, I assisted in planning and executing weddings, gaining hands-on experience in event management and coordination. I collaborated with vendors, managed timelines, and ensured that all details aligned with clients’ visions. By communicating effectively with couples and their families, I helped create personalized experiences that reflected their unique styles. Additionally, I supported on-site logistics during events, ensuring everything ran smoothly and addressing any last-minute challenges to deliver memorable celebrations.

Ux/Ui Design Certificate

Associate Of Arts - Aa, Design And Media Production Technology: Graphic Design And Prepress

Bachelor Of Science - Bs, Hospitality, Travel, And Event Management