-Utilize knowledge and experience of products, sales principles, methods, and collaborative skills to strengthen customer network and improve the sales cycle identifying business growth opportunities-Build and maintain strong relationships with key stakeholders in laboratories in the clinical, forensic, toxicology, and government sectors-Serve as the primary point of contact for service contract-related inquiries, ensuring customer satisfaction and retention-Proactively identify and pursue opportunities for selling service contracts and maintaining service agreements-Met and exceeded sales quotas and targets in first fiscal year by closing new business and renewing existing agreements

-Conduct on-site and virtual customer visits to provide technical information with regards to Omni products, including but not limited to liquid handling, homogenization, workflow automation, and related products and services-Sell products in various market segments via direct sales and through Omni sales channels-Attend regional and national vendor shows and company-sponsored trade shows-Identify new opportunities through cold calling, penetrating new accounts, and building upon existing relationships-Collaborate with product management, scientists and marketing to develop solution sales plans and strategies for existing automation products and new product introductions

Analytical technical sales representative for the Southeast United States-Responsible for growing and maintaining sample preparation and processing business relationships in the southeastern US; Major clients include Centers for Disease Control and Prevention, Quest Diagnostics, National Center for Toxicology Research (FDA), GA Bureau of Investigation, and Emory University-Support solid phase extraction product line, solvent evaporation & sample processing systems, and automation-Responsible for visiting customers on a regular basis, negotiating deals and contracts, forecasting systems and consumables to management, creating quotations, troubleshooting product-related issues, and training analytical chemists on sample extraction-Conducted virtual demos for sample extraction and sample preparation instrumentation to customers using Teams, Skype, and Zoom-Notable accomplishments: --Grew territory 48% in first full year (system sales up 122%, consumable sales up 21%) --Grew consumables 14% from 2019 - 2020--Awarded sales MVP for 2 consecutive years in 2017 - 2018

-Performed method development, validation, and sample analysis for the quantitative determination of licit and illicit drugs using Agilent 6430, 6460, and 6490 LC-MS systems-Provided day-to-day supervision of personnel performing high complexity LC-MS testing-Hands-on experience using Agilent 6530 QTOF LC-MS system for screening of criminal justice specimens-Ensured that prior to testing patient specimens, all personnel had the appropriate education and experience and receive the appropriate training and demonstrated that they can perform all testing operations reliably to provide and report accurate results-Performed troubleshooting and instrument repairs as necessary-Initiated LC-MS batches in order to determine acceptable instrument performance-Prioritized and organized LC-MS instrument troubleshooting and repair tasks-Organized and performed scheduled and unscheduled instrument maintenance-Organized and maintained instrument parts inventory

-Performed method development and validation of bioanalytical assay methods for the quantitative determination of polar and nonpolar drugs and metabolites in biological fluids (whole blood, plasma, serum, urine, CSF), tissues, and feces from in vivo animal studies and human clinical studies utilizing sample preparation techniques and state-of-the-art LC-MS/MS (SCIEX) and other analytical techniques-7 years of experience using SCIEX LC-MS/MS systems with Analyst software: API 4000, 4000 QTRAP, and 5500 QTRAP-Hands-on training courses at SCIEX training facilities for API 4000, 4000 QTRAP, and 5500 QTRAP-3 years of experience using CTC PAL Autosampler (Leap Technologies)-Performed in house preventative maintenance, calibration services, troubleshooting and repairs of HPLC and mass spectrometry instrumentation-Scheduled and supervised manufacturer preventative maintenance, calibration, and repair of all laboratory analytical instrumentation, including HPLC and mass spectrometry instrumentation-Published methodologies on method development and analysis at various conferences; see my profile on ResearchGate.net for publications.-Provided training in HPLC, LC-MS, and LC-MS/MS to colleagues and students-Prepared method development reports, assay reports, and standard operating procedures-Provided expert solutions to hardware and software-related technical IT problems for day-to-day operations, including PCs and instrumentation -Served as an EIDD project team member represents EIDD on the Yerkes Safety Committee-Uploaded and maintained past and current project final results and study reports on EIDD database

-Taught English lessons in a classroom environment and also used a computer interface to teach “Ochanoma Ryugaku” (“Study abroad from your home”) lessons over the internet without supervision-Worked across cultural and language barriers to teach both private and group lessons that focused on specific skills such as grammar, comprehension, pronunciation, and vocabulary to students of all ages-Participated in group development of new lessons-Prepared and taught 35 lessons per week

-Analytical support for synthetic chemistry, clinical supplies, and finished product release and stability-Method development support using Agilent 1100 Series HPLC-UV systems and Thermo Finnigan LCQ Deca XP Plus, using both ChemStation and Xcalibur software-Worked on multi-departmental teams providing data on reactions-Performed rapid turnaround testing of clinical trial material (CTM) that saved the company $50,000 by avoiding weekend testing, generated certificate of analysis, and worked with management to make sure this was done under GMP conditions, to keep a clinical study going-Helped to maintain a phase III clinical study by identifying an unfamiliar tablet sent by a site coordinator-Accurately organized, compiled and reported data both electronically and on hard copy

-Assisted in Quantitative Analytical Chemistry, Nursing Chemistry, General Chemistry, and Physical Chemistry-Demonstrated experiments and helped students perform them-Provided help and feedback for solving experimental problems and equations

-Participated in directed research sponsored by Avera Pharmaceuticals to isolate two impurities >95%-Quantitated fractions using an analytical HPLC method provided by the sponsor-Made 50 – 100mg quantities of six impurities, done by analytical preparative chromatography with drying by lyophilization-Calculated and summarized yield and purity using process flow diagrams