• Initiated the development of comprehensive marketing strategy, laying the groundwork for future campaigns• Designed and produced marketing materials including yard signs, brochures, and flyers to enhance brand visibility• Developed and maintained a content calendar to ensure consistent and timely delivery of marketing content• Created and managed a Facebook Page, actively engaging with the audience on Facebook and LinkedIn to boost social media presence• Updated and optimized the company website, improving user experience and ensuring up-to-date information (still in progress)

Produced and published compelling and informational content for the men’s and women’s tennis teams on Instagram and Facebook using Canva and Boxout Sports.Collaborated with team members and the coach to achieve precise statistics and individual player profiles, demonstrating teamwork and attention to detail.

• Daily/Weekly Tasks: Converted paper files to online drive, job postings and candidate communication (Indeed, InsideHigherEd, The Chronicle of Higher Education, Handshake), completed new/terminated employee information, update benefit information• Other Opportunities: Trained new student assistants, designed a new benefits booklet using Microsoft word, interviewed candidates for HR position

• Facilitated seamless customer experiences by handling admission sales, processing payments, and efficiently issuing tickets with precision and professionalism• Sold t-shirts and apparel at a few sporting events

• Created promotional flyers for school events using Canva and Adobe Illustrator• Implemented required modifications promptly and effectively based on provided instructions, showcasing adaptability and attention to detail.

• Conducted comprehensive tennis lessons for diverse age groups, emphasizing effective instruction, skill development, and fostering a passion for the sport• Maintained inventory and upheld cleanliness standards by stocking supplies and performing thorough cleaning duties• Designed t-shirt and tournament brackets using Canva and Microsoft Word• Updated tournament information using Microsoft Word

70 hours of volunteer serviceCreated social media posts to promote events and adoption of the platforms Instagram, Facebook, and TikTok.Generated creative content concepts to enhance message effectiveness, showcasing strategic thinking and innovation for promotional campaigns

• Explained and demonstrated basic tennis techniques to team members.• Coordinated middle school students during tennis matches and practices, demonstrating strong organizational skills and ensuring smooth event execution

• Sold tickets at the ticket counter and by online ticketing system• Engaged with customers at the counter, delivering exceptional service through effective communication and customer-centric skills• Managed cash transactions, seamlessly converting them into vouchers in adherence to the cashless venue policy