-Partner with the sales team to ensure smooth transition and onboarding experience-Proactively build relationships with customers to create mutual trust -Successfully carry-out the full-sales cycle for any growth opportunities in existing customer accounts-Act as advisor to customers to ensure they’re leveraging the Datadog solution effectively-Monitor and identify usage trends to uncover renewal risks and promote greater adoption rates-Collaborate cross-functionally across internal Datadog teams (Support, Product, Finance, and Legal)

•Lead monthly customer reviews to assess performance and customer satisfaction by identifying gaps of resources, project status, budgeting, mitigating risks, and providing support related feedback to drive solution improvement. •Collaborate with stakeholders to manage gaps in their product roadmaps as a trusted advisor who understands their business challenges and goals. •Identify new leads, contact, and meet with 10+ stakeholders weekly to establish customer business challenges, hiring cycles and build long-term relationships.•Independently manage book of business of 10+ accounts customizing experience, delivery plan based on client needs, market trends to ensure best ROI, and account planning for long term growth. •Create, negotiate, and execute contractual agreements with business partners by educating on market data. •Prepare and present sales information and effective proposals for customers to solve business needs. •Tasked with business development in the form of cold calling, email outreach, and LinkedIn.

I specialize in providing Technology Services and IT staffing to our clients in the Greater Boston Area. Locally we have over 50 recruiters and account managers who are subject matter experts in the technical field. With over 95 offices throughout the US, Canada, Europe and Asia, TEKsystems has over 22,000 technical professionals supporting more than 5,500 client sites every day. This allows us to help companies achieve their IT initiatives across multiple locations. Feel free to contact me with questions pertaining to IT staffing, project-based services, job inquiries, or local market knowledge.• Recruiter for a leading tech company, focusing on Network Infrastructure, Application Development, Telecommunications, and End User Support verticals.• Source using LinkedIn, CareerBuilder, Monster, Indeed, Boolean search strings, and market specific job boards• Develop and maintain a network of contacts to help identify and source qualified candidates and sustain a solid pipeline of key talent potentially available• Conduct thorough assessment of candidate fit and qualifications through behaviorally-based interviewing methods and assessment tools and prepare reports of findings• Extend offers of employment to selected candidates under the direction of the hiring manager and within the guidelines of compensation policy• Manage on-boarding/pre-employment process• Serve as point of contact for candidates from initial contact through start date, and completion of assignment in an effort to keep them continuously employed.• Database management

-Administer exceptional customer service to telephone and walk-in customers -Aid the Fiscal Technician with reconciling five different budgets, as well as performing key audits in hall offices-Provide daily office support including distributing mail, organizing emails, keeping up to date with ORL policies and enforcing them as needed-Enter maintenance requests using the James Madison University AIM system-Provide administrative support for long term projects

As an Ethos Group Student Brand Ambassador, we focus on talent acquisition at universities for our dealership clients at locations across the nation. Ethos Group has developed a strategic approach to recruiting and vetting talent in ways which attract driven and dedicated individuals that want to be the best. Recruiting the finest talent for Ethos Group and our clients ensures both a high level of productivity along with providing customer service which exceeds expectations.• Build relationships with campus recruiting centers, sororities and fraternities, and other organizations.• Maintain a referral network created from positive work culture. • Attend career fairs to recruit high caliber employees.• Develop and maintain relationships with placement offices.• Coordinate and host information sessions and campus events.

E-Mail Marketing- Created, launched, and measured multiple email campaigns within Experian Cheetahmail- Used advanced segmentation to maximize efficient use of budget- Used A/B testing with headlines and creative email format- Combined email metrics and website analytics data- Compiled and reported key metrics to VP of E-commerceSearch Engine Marketing- Created, managed, and measured campaigns in Google Adwords for multiple websites- Tested ad copy to maximize CTR and improve quality scores- Worked within weekly budget to maximize conversions and minimize CPA- Routinely used broad and phrase match terms to discover long-tail keyword opportunities- Compiled and reported metrics to VP of E-commercePersonalized Website Content- Worked within Evergage to deliver dynamic and relevant site content based on traffic sources- Reinforced events with display ads to increase coupon redemption rates and drive an increase in sales- Setup email capture for new visitors to increase the size of the customer database