In the digital SMB market space, I work closely with customers and partners from various industries. My responsibilities include demonstrating our Enterprise Virtualization Platform and collaborating with engineers to develop custom solutions. I inform clients about our all-in-one-IT approach and our Managed IT Remote Device Management for local devices.I engage with new and existing customers, showcasing the capabilities of our cutting-edge Enterprise Virtualization Platform… Show more In the digital SMB market space, I work closely with customers and partners from various industries. My responsibilities include demonstrating our Enterprise Virtualization Platform and collaborating with engineers to develop custom solutions. I inform clients about our all-in-one-IT approach and our Managed IT Remote Device Management for local devices.I engage with new and existing customers, showcasing the capabilities of our cutting-edge Enterprise Virtualization Platform. Collaborating with engineers, I ensure that each client receives a tailored solution that meets their specific needs. Emphasizing our all-in-one-IT approach, I explain how our comprehensive suite of services, including Managed IT Remote Device Management, covers all aspects of IT management for local devices.Staying updated on industry trends and customer needs, I provide informed recommendations for effective digital transformation strategies. Building strong relationships with clients and partners, I listen to their concerns and goals to propose tailored solutions that yield tangible outcomes.Internally, I contribute to enhancing our product offerings and refining service delivery processes. Working with cross-functional teams, I contribute to continuous improvement, ensuring our enterprise virtualization solutions remain innovative and aligned with industry standards.With effective communication skills, I bridge the gap between technical concepts and business objectives, creating a supportive environment during client interactions and internal collaborations.My role involves demonstrating our Enterprise Virtualization Platform, developing custom solutions, and informing clients about our all-in-one-IT approach and Cloud Application Hosting. By combining technical expertise with a customer-centric approach, I drive value for clients and contribute to their digital transformation journeys. Show less

- Creating websites for small local businesses.- Usage of Adobe Suite.- HTML/WordPress/Woocommerce Content Management Systems, Theme Developing, PHP templates- http://www.tryedesign.com

- Consult with existing SMB/Enterprise customers on the growth of their business and offer strategies.- Executing monthly Account touch-ins and developing new/existing client relationships.- Logging notes for sales Leads and Opportunities, with clients into Salesforce CRM.- Customizing Salesforce reports to discover new data of client base and offer upgrade recommendations.- Provide Sales Quarterly Success plan.- Meet monthly sales quota and adhere to new trainings on… Show more - Consult with existing SMB/Enterprise customers on the growth of their business and offer strategies.- Executing monthly Account touch-ins and developing new/existing client relationships.- Logging notes for sales Leads and Opportunities, with clients into Salesforce CRM.- Customizing Salesforce reports to discover new data of client base and offer upgrade recommendations.- Provide Sales Quarterly Success plan.- Meet monthly sales quota and adhere to new trainings on products and procedures. Show less

- Forming complex quotes and diagrams for entry level Enterprise Solutions.- Assisting Solutions Representative with technical knowledge with our Enterprise products on a customer call and provide ideal recommendations.- Understanding and implementing Managed Engineering Services for High Availability and Redundant infrastructure.- Mentoring new Solution hires and assisting them obtaining an ideal comfort level with our products and procedures.

- Assisted with White Glove Migrations to the Managed WordPress Platform.- Providing a flexible schedule for new and existing customers looking to obtain a Managed WordPress Demo.- Answering specific WordPress questions/concerns when providing Demos to customers and informing them of our itheme’s plug-in.

- Handle and establish relationships with existing customers of who are looking to reduce or save costs due to downsizing of business via livechat, emails/tickets or phone calls.- Offer strategic solution(s) to fit customers needs based on existing server resource usage and history of their account.- Following up with past customers who expressed needs to reduce costs.- Work with Enterprise customers who need specific/complex needs met to reduce their costs.

- Lead team of 6-7 people to exceed ~$15K in New MRR and refer 20 New Partners (web designers, web developers, agencies & consultants) Per Team Per Month.- Motivate and coach Account Executives & Senior Account Executives skill improvements, focusing on individual deal metrics upselling and retaining customers.- Own team daily, weekly and monthly cadence adherence and reporting.- Execute customer campaigns to conduct account reviews to verify customer current needs, future needs to… Show more - Lead team of 6-7 people to exceed ~$15K in New MRR and refer 20 New Partners (web designers, web developers, agencies & consultants) Per Team Per Month.- Motivate and coach Account Executives & Senior Account Executives skill improvements, focusing on individual deal metrics upselling and retaining customers.- Own team daily, weekly and monthly cadence adherence and reporting.- Execute customer campaigns to conduct account reviews to verify customer current needs, future needs to retain and grow the business. Show less

- Aiding new Sales Account Executives- Reviewing Performance (tickets, live chats) of Sales Account Executives- Monthly training on LiquidWeb Products and Services (Guardian Backup, CDN, Storm Platform etc.)- Organizing quotes for existing/potential customers- Educating customers about Shared, VPS and Dedicated Servers- Completed Level 3 Tech Support Training- Lvl1: cPanel Base Certification: Sales- SSH into Linux servers and re-enabling VPS- CentOS and Windows… Show more - Aiding new Sales Account Executives- Reviewing Performance (tickets, live chats) of Sales Account Executives- Monthly training on LiquidWeb Products and Services (Guardian Backup, CDN, Storm Platform etc.)- Organizing quotes for existing/potential customers- Educating customers about Shared, VPS and Dedicated Servers- Completed Level 3 Tech Support Training- Lvl1: cPanel Base Certification: Sales- SSH into Linux servers and re-enabling VPS- CentOS and Windows Server Knowledge- Ticket handling, Live Person (chat) and phones- Working on a Team and collaborating with other Sales Associates Show less

- Worked on Dow Chemical’s international websites.- Designing websites and creating Mock Ups for Clients via Photoshop.- Creating CSS and affiliating it with Cross Browsers. (Firefox, Safari, IE6 and IE7, Chrome)- Making frequent content/CSS updates and fixing visual issues.- Resizing, cropping and image adjusting.

- Correct Web Pages and troubleshoot client’s needs.- Built Web pages and cleaned up pages to meet Dow Intranet standards.- Redesigned navigation layout and updated media across Dow's internal Intranet for Environment Health and Safety.

Assisted customers seeking hardware products. Cashier clerk at the front desk handling multiple tasks.Helped stock inventory and put display's together while cutting keys and filling propane etc.